Job Description

Join the ranks of Stikeman Elliott, one of the most distinguished and respected corporate law firms in Canada. Our Toronto office is located in the heart of the financial district, with prime access to public transit, which makes it ideal for commuters. Voted one of the Best Employers in Canada for 15 consecutive years, Stikeman Elliott is always seeking to recruit the best and the brightest talents.

The Manager, Infrastructure and Cloud Services, leads the firm’s data center and cloud infrastructure operations and evolution to ensure secure, reliable, and scalable technology services that support legal professionals and business teams across Stikeman Elliott. This role plans and delivers infrastructure strategy and roadmaps; manages the deployment, maintenance, and optimization of servers, storage, network, backup/DR, and cloud services; governs service levels; and directs a team of engineers and vendors to meet performance, availability, and compliance requirements in a law firm environment.

Principal Duties & Responsibilities:

• Works with the Director, Cloud & Application Services to support and contribute to the development of operational and strategic planning, including fostering innovation, planning Infrastructure/Cloud projects, and organizing and negotiating the allocation of resources.
• Benchmark, analyze, and report on infrastructure and cloud performance; recommend improvements to drive reliability, scalability, and growth.
• Oversee financial management of infrastructure and cloud services, including procurement and invoice approvals.
• Control, monitor, and forecast infrastructure budgets; support the annual planning cycle and development of the budget.
• Develop business cases and cost/benefit analyses for infrastructure investments and initiatives.
• Develop and implement policies and procedures for infrastructure and cloud services, including architecture standards, disaster recovery, purchasing, and service provisioning.
• Lead the deployment, monitoring, maintenance, development, upgrades, and support of all infrastructure and cloud platforms, including servers, operating systems, enterprise storage, application servers, and system monitoring tools.
• Collaborate with stakeholders to define business and system requirements for new technology implementations.
• Direct research and evaluation of potential technology solutions to inform procurement decisions.
• Manage Cloud and Infrastructure team to meet agreed service levels for incidents, problems, and requests.

Job Specifications:

Knowledge and Experience:

• Degree in Computer Technology or related field.
• Relevant certifications strongly preferred: MCSE, CCNA, ITIL. PMP knowledge and/or certification is an asset.
• 5 to 7 years of progressive experience managing enterprise infrastructure and cloud services in a complex, security- and compliance-focused environment; law firm or professional services experience is an asset.
• Demonstrated success planning and implementing DR/BCP, backups/restores, and major infrastructure upgrades/migrations.
• Proven experience leading engineering teams and managing strategic vendors.

Skills and Abilities:

• Enterprise infrastructure domains: servers/OS, virtualization, enterprise storage, networking, monitoring/observability, backups/DR, and cloud services.
• Familiarity with leading ecosystems and platforms and firm vendor landscape (e.g., Microsoft, Cisco, Juniper, NetApp, Commvault, Veeam, HPE).
• Strong understanding of data privacy practices, system security, and related laws/regulations as they pertain to technology infrastructure in a legal context.
• Strategic planning, budgeting, and financial stewardship.
• Project management (delivery to scope/schedule/budget; PMP knowledge an asset).
• Excellent stakeholder management and communication with both technical and nontechnical audiences.
• Ability to make sound decisions under pressure, particularly during incidents and maintenance windows.

Salary Range (Toronto Only):

$120,000 - $140,000 annually.

The position is for an existing vacancy.

Stikeman Elliott is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.

Please Note Our firm has a COVID-19 Vaccination Policy which requires all firm members to be fully vaccinated with a Health Canada approved COVID-19 vaccine. You will not be asked to disclose your vaccination status during the interview process. If you are offered employment, you will find a vaccination clause in your offer of employment providing that prior to commencing any employment with the Firm, you must be fully vaccinated for COVID-19 and provide proof of a Health Canada approved COVID-19 vaccination. The Firm will make reasonable accommodation efforts if you cannot be vaccinated due to medical, religious, or other grounds to the extent protected by applicable human rights legislation.