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The Manager, Industrial Engineer is part of the Technical Operations Division. This role drives impactful improvements across the supply chain by applying engineering discipline to labor standards, capacity modeling, and workflow optimization. You will collaborate cross-functionally in a fast-paces environment, contributing to continuous improvement across multiple locations. You’ll be part of a team driving real operational change across our supply chain. This role offers the opportunity to apply core industrial engineering tools in a high-impact environment — helping modernize how we support frontline teams, improve service levels, and scale for growth.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Provide engineering oversight to support the modernization of systems, integration of automation, and throughput improvements across a complex supply chain network
• Lead a team focused on warehouse optimization, labor engineering, and strategic capacity planning
• Own and execute continuous improvement roadmaps, delivering measurable gains in KPIs such as throughput, accuracy, service levels, and safety performance
• Drive cross-functional projects in collaboration with Operations, Safety, IT, and Supply Chain Strategy teams to implement scalable, high-impact solutions
• Standardize labor engineering practices across centralized and regional facilities to ensure operational consistency and discipline
• Oversee major initiatives to redesign workflows, facility layouts, labor standards, and system integrations with a focus on safety and scalability
• Develop and implement strategies for capacity planning, workflow efficiency, and space utilization to support sustainable growth and reduce costs
• Mentor and coach peers and operations teams in engineering best practices and operational excellence methodologies
• Develop and embed KPIs and performance metrics at the floor level to support labor efficiency, quality, and priority-based decision-making
• Champion Lean and Six Sigma practices across operational workflows to drive standardization and continuous improvement
• Travel up to 35% may be required
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
Skills, Licenses & Certifications
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Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
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With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American.
