Job Description

Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

Program Objective:

The INSPIRE Program is designed to develop high-potential talent by providing structured, immersive, and hands-on experience across key People & Culture functions. The program aims to build a strong leadership pipeline aligned with Accor’s commitment to excellence, empowerment, and continuous development.

The Manager-in-Training (MIT) will undertake a comprehensive 12-month development journey within the People & Culture Department. This role is structured to cultivate future leaders by providing exposure to core HR disciplines, operational excellence, and strategic initiatives. The MIT is expected to progressively demonstrate ownership, initiative, and leadership capability while supporting departmental objectives.

Key Responsibilities:

• Support the day-to-day operations of the People & Culture Department, ensuring efficiency and alignment with brand standards
• Assist in administrative and HR-related functions, including documentation, coordination, and employee engagement initiatives
• Utilize Microsoft Office applications (Word, Excel, PowerPoint) effectively for reporting, data analysis, and presentations
• Demonstrate the ability to work independently, particularly during peak operational periods, while maintaining accuracy and attention to detail
• Take initiative and ownership of assigned tasks and projects
• Collaborate effectively with team members and stakeholders while managing responsibilities with minimal supervision
• Actively participate in structured learning sessions, training modules, and cross-functional exposures under the INSPIRE Program framework

Qualifications

• Bachelor’s Degree in Human Resources, Psychology, or a related field
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint), Canva and other related multimedia applications
• Strong communication and interpersonal skills
• Demonstrates a proactive mindset, attention to detail, and a strong willingness to learn
• Ability to work independently, take initiative, and adapt in a dynamic environment

Additional Information

Program Completion and Evaluation:

Upon completion of the 12-month program, the Manager-in-Training will undergo a comprehensive performance evaluation to assess readiness for a leadership role. Successful candidates who meet the required standards and demonstrate leadership potential will be endorsed for progression into a supervisory or managerial position, subject to organizational requirements and approval.

Ace Projects

At the end of the program, the Manager-in-Training will complete two key projects:

1. Update the Employee Handbook (first 6 months)
2. Develop the People & Culture Operations Manual (remaining months)