Job Description

Manager in Training (MIT)

Location: Indianapolis, IN

Pay: $20-24 per hour

Job Type: Full-time

Schedule: Flexible schedule required including evenings, weekends, and holidays

Benefits for full-time employees working 30+ hours per week:

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees

About the Role

The Manager in Training (MIT) program is a structured leadership development program designed to prepare candidates for a Store Manager position. During this approximately 12-week program, you will gain hands-on experience across all aspects of store operations, leadership, and performance management.

This role is ideal for individuals who are motivated to grow into a leadership position and are eager to learn how to run a successful retail operation.

What You’ll Do

Leadership & Staff Management

• Support recruiting, training, and supervising store staff
• Learn scheduling, payroll review, and employee relations practices
• Provide coaching and support to team members and program participants

Store Operations

• Learn donation intake, product sorting, pricing, and merchandising
• Support strategies to meet production and sales goals
• Assist with maintaining store appearance, safety, and compliance standards

Customer Experience

• Deliver excellent customer service and create a positive shopping environment
• Support customer engagement and retention efforts
• Model positive interactions for store staff

Financial Management

• Learn cash handling procedures and daily deposit processes
• Support inventory tracking and loss prevention practices
• Assist with maintaining store operations within budget

Communication & Reporting

• Review daily sales and production metrics
• Communicate with store leadership and regional partners
• Support reporting and operational updates

Training Provided

• Structured 12-week training program with hands-on experience
• Development in store leadership, operations, and financial management
• Regular progress reviews and feedback checkpoints
• Opportunity for promotion to Store Manager upon successful completion and business need

Why Join Us

• Clear path to Store Manager role
• Hands-on leadership development
• Mission-driven work supporting community programs
• Supportive and team-oriented environment

Qualifications

Qualifications

Required

• High School Diploma or equivalent
• 2 years retail experience (thrift experience a plus)
• Valid Driver's License
• Strong English communication skills
• Basic computer proficiency including POS systems
• Ability to pass pre-employment background check

Physical Requirements

• Regular standing, walking, and manual dexterity
• Ability to lift/move up to 50 pounds regularly
• Occasional lifting up to 100 pounds
• Capability to climb, balance, stoop, kneel, or crouch as needed
• Clear vision (close and distance) with ability to adjust focus

Schedule Requirements

• Flexibility to work early shifts, late shifts, and most weekends
• Available for occasional travel to various locations for work or training

Working Environment

• Store environment with quiet to moderate noise level
• May experience temperature fluctuations based on weather
• Some exposure to dust

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to ap