Job Description

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

A true partner within the business, our IT team works globally as one cohesive unit comprised of collaborative professionals who take pride in support and customer service. Core areas include solutions delivery and application development, network operations, workforce services and information services/knowledge management

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll

Day to Day Responsibilities:

• The Senior Database Manager/Lead will be assigned to work with one or more development project teams. In this role they will be expected to:
• The Senior Database Lead will be responsible for building, supporting and managing Database solutions within Amazon AWS, Microsoft Azure, and other Cloud environments.
• Working on Data related technologies including but not limited to Databricks, Datalake, Azure Data Factory, Azure Synapse Analytics, Azure Fabric, AWS Athena, AWS Glue, and other related services.
• Working with the Solutions Designer, Development Architect and third parties as appropriate, the engineer will be responsible for ensuring that a technical design document describing the technical architecture for the program/project is produced.
• Understand the business and application requirements and translate into a database and data design.
• Ensure that all technology selected for the program conforms to the organization’s technical long-term strategy.
• Be responsible for the availability, stability, recoverability and performance of the database environment by ensuring all systems are monitored, patched, and operating optimally.
• Design and develop complex SQL queries and appropriate database code such as stored procedures, triggers, functions to support complex business processes.
• Develop and deliver extensible/sustainable/quality database solutions based on defined business needs.
• Review and update stored procedures for optimal performance. Identify and correct performance bottlenecks related to SQL code.
• Recommend changes to the relational data model to solve performance issues with SQL code. Requires a solid understanding of relational database design and concepts.
• Perform code reviews, providing feedback in a timely manner. Incorporate feedback from code reviews as appropriate.
• Participate in the review of all database schema projects; provide feedback and identify impacts to existing environment.
• Monitor business data stored in production databases, ensuring integrity of the data is maintained.
• Responsible for developing, maintaining and deploying SSIS packages.
• Guide team and participate in release of all stored procedure projects; including release documentation.
• Maintain knowledge as new versions of SQL Server are released and leverage new functionality as appropriate.
• Proactively identify and act on opportunities to improve database systems and processes.
• Contribute to standards documentation for database coding practices.
• Prioritize multiple tasks so that aggressive deadlines are met.
• Provide ongoing suggestions for improvement and innovation within the department.
• Exhibit sound, methodical engineering judgment, and effectively manage trade-offs in a business environment.
• Maintain and exhibit knowledge of AWS RDS, Azure SQL and NOSQL database
• Provide after-hours support as required to address system outages and perform system updates/upgrades/modifications.
• Identify new processes or modify existing processes to improve efficiencies in the support and monitoring of the department’s production applications.

Essential Traits:

• B.S. Degree in Information Technology, Computer Science or a related discipline is preferred.
• MCDBA/Azure/AWS Certification preferred.
• 5-8 years of experience in database development and support in MS SQL Server environment.
• 3+ years working experience in deploying physical and cloud instances of SQL Server.
• 2+ year of working with PostgreSQL.
• Working Knowledge of Databricks administration and Datalake, is a plus.
• Working knowledge of noSQL database technology. (Mongo, Cosmos, Others)
• 3+ years of experience in scripting language like Powershell, VB Script, Python, or similar.
• Strong understanding of Security guidelines in Cloud environment.
• Open to work on Infrastructure projects and assist on Environment buildouts from Database and Data Analytics perspective.
• Experience in troubleshooting and resolving database integrity issues, performance issues, blocking & deadlocking issues, replication/log shipping issues, network/connectivity issues, security issues, etc.
• Experience in Performance Tuning, Query Optimization using SQL Monitor, Azure Tools
• Ability to detect and troubleshoot SQL Server related hardware resource contention such as CPU, memory, disk IO, etc.
• Solid acquaintance with windows server, security models, and storage components such as SAN.
• Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
• Advanced experience with TSQL language and stored procedures, transactional replication, multi node clustering, mirroring, etc.
• Knowledge of Data Warehousing and Column store databases.
• A broad understanding of enterprise-class Database technologies
• Extensive knowledge and experience with large scale client facing online systems
• Extensive knowledge and experience with Amazon AWS technologies
• Extensive knowledge and experience with Windows based technologies
• Ability to communicate and to interact effectively with co-workers and customers is required.
• Ability to work and adapt in a dynamic environment and recognize priority issues, escalating accordingly
• Experience with creating standards and documentation
• Ability to work both independently or as part of a project group, with time constraints
• Strong customer service oriented; organizational and communication skills, positive and can-do attitude

• A technical troubleshooting and prioritization skills test will be part of the interview process.

About Kroll

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore, and maximize our clients’ value? Your journey begins with Kroll.

In order to be considered for a position, you must formally apply via careers.kroll.com.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

Salary range for this role is $100,000 - $150,000 CAD

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