Manager, I Transportation
FD DUNCAN OK
Mon-Thurs 0800-1700, Fri 0600-1500
Position open to remote: No
Grade: ES12
Compensation Range: 56000-70000
Who We Are:
Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.
Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!
What You’ll Do:
Responsible for providing superior customer
service, on-time service delivery and maximizing the profitability for a
defined dedicated account with approximately 1-50 trucks and/or 1-50 drivers; position
can be located either onsite at a customer’s or USX designated location. This
includes driver, office and customer related issues. Creates a sense of
partnership between the customer and USX.
Manages all aspects (e.g., resolving complaints, reviews, payroll, home time, terminations) related to drivers and office employees and ensure all company policies & procedures are adhered to.
Ensures all fleet maintenance programs are current on tractors and trailers.
Develops a sense of trust and integrity with the customer.
Accounts for all shipments via a weekly service report.
Actively engages with necessary USX departments (e.g. billing, etc.) to ensure smooth operation for the dedicated account.
Reviews all credit collection and aging reports to increase cash flow.
Ensures equipment and drivers are in place to provide on-time service and meet the demands of the customer.
Analyzes volume figures to forecast surges in business.
Manages all aspects of document control as is relates to the account.
Seek appropriate guidance from leadership on matters that could negatively impact USX financially.
Rotational off-site on-call duty, nights/weekends.
What We’re Looking For:
Education
Bachelor degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.
Experience
Minimum of 5 years’ experience in logistics.
Minimum of 3 year leadership experience required; coaching for higher performance experience preferred.
Understanding of the distribution process required for success.
Skills/Certifications
Proficient interpersonal and communication (verbal and written) skills required; ability to exchange information effectively and tactfully, strong diplomacy skills to guide, influence and convince others (colleagues / customers), interactive listening in order to negotiate with others, often at a senior level.
Advanced computer skills required; experience with Microsoft Office (specifically Excel), Internet and applicable company specific applications.
Excellent analytical skills; able
to think “outside the box.”
Knowledge of regulations impacting
daily operations (DOT hours of service).
Taking initiative and assertiveness
skills.
Work Environment / Physical Requirements – Normal office settings.
This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.
This role will remain open until it has been filled.
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We’ve been evolving to meet the challenges of moving goods better for nearly 40 years. The strength we’ve built throughout our history is powerful — and we’re using it to drive future growth. Together, our businesses boast an unmatched network know-how, experience, and innovation.
Our over-the-road (OTR) division offers an asset-based fleet across the United States with both solo and expedited solutions, and flex capacity to cover surges and special projects.
Our Dedicated division offers customers the flexible, on-demand capacity of their own private fleet delivering every day, without the hassle of having to manage one.
The U.S. Xpress Logistics division gives shippers access to a full-service fleet backed by a strong freight logistics network. For carriers, it helps keep their trucks running and income rolling, with support from our people and technology.
We know our people are the key to our success. That's why we promote from within at every level of the company. If you're looking for a work environment with rich opportunities to grow and advance your career, this is it.
In 2023, U.S. Xpress became part of the Knight-Swift family of brands, joining the industry's largest full truckload carrier as we build our company's future.
See all we have to offer at https://www.usxpress.com/company/careers/.
