Job Description

The Human Resources Manager is responsible for the overall management of the Human Resources function for assigned site or client groups. As a strategic partner to the business, the Manager Human Resources acts as a trusted advisor, coach and primary contact to leaders and teammates. This role collaborates closely with Human Resources subject matter experts in Organizational Effectiveness, and Total Rewards to identify, develop and advocate for the needs of the client’s group, drive business performance through effective critical thinking. The Manager, Human Resources provides guidance, direction and support on matters related to Human Resources Policies & Procedures and best practices, including but not limited to: Absence Management, Engagement, Inclusion and Belonging, Leadership and Learning, Performance and Talent Management, Workforce Planning, Health, Safety & Wellness, Employee and Labour Relations, and Compliance, and Rewards & Recognition. This role partners closely with site leadership to deliver balanced HR solutions aligned with business objectives.

Key Accountabilities:

• Acts as a single point of HR contact for assigned business unit leader and team members.
• Has a deep understanding of the business, understands and articulates business strategy, challenges, and opportunities.
• Oversees team member lifecycle - recruitment, onboarding and orientation, attendance management, offboarding and HRIS records including documentation.
• Implement HR processes and support organizational initiatives and special projects.
• Coaches, guides and advises senior management on HR policies, collective agreement interpretation and best practices.
• Implements corporate HR initiatives and strategic plans as directed; ensures that HR practices align with corporate programs and objectives.
• Supports leaders in developing and building a high performing teams through absence management, engagement action planning, inclusion and belonging, leadership and learning, talent and performance management, coaching and mentoring as a valued business partner to the business, key stakeholders and team members.
• Providing direction and support on HR matters, including conflict resolution, absence management, grievance management, performance management, employee and labour relations, including managing workplace investigations
• Partner with leaders to implement HR initiatives aligned with business goals. Support training, development, and engagement initiatives. Build strong working relationships across departments
• Establishes a safe and welcoming work environment for all team members through the effective management of health and safety including participating in the Joint OH&S Committee
• Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assist with training implementation and delivery of training as required; supports and assist change management activities among departments
• Fosters Compliance with leaders and team members in accordance with corporate policies, training, laws and regulations
• Ensure compliance with regulatory and licensing requirements. Participate in Occupational Health and Safety initiatives and manage return-to-work and Ability Management programs.
• Provides guidance on HR policies & procedures and escalated issues. Responds to HR inquiries and provides advice on workplace issues; promoting collaboration, teamwork and assists in conflict resolution.
• Represents management in collective bargaining or arbitrations as required.
• Interprets data and utilized key HR metrics to provide insights, and recommendations to address gaps or improvements
• Participates in various operational, management and team member meetings and attend other meetings and seminars as required.
• Supports the organizations focus on community involvement through established programs
• Provides direction and coaching to the HR team, and performs other duties as required.

Skills and Capabilities:

• Ability to build strong relationships, exceptional communication skills both written and verbal.
• Detail-oriented with the ability to prioritize and multitask, with a proven track-record of responsiveness, and drive for results and meeting deliverables
• Competencies that include interpersonal, innovation, collaboration, mediation, coaching, conflict resolution and organizational skills
• Strong business acumen, good judgment, and strong work ethics
• Ability to handle sensitive and confidential matters.
• Proven ability to analyze data, identify key trends and issues, determine implications, and provide effective recommendations, and solutions
• Strong knowledge of workplace legislation (Labour Relations Code, Human Rights Act, Employment Standards), and leading labour law and human rights decisions
• Ability to multitask, prioritize and maintain confidentiality; mediation and conflict management/resolution experience
• A track record of diligence and responsibility, being a self-starter and having the strive to succeed
• Ability to act with considerable independence, discretion and judgement

Education and Qualifications:

• A university degree and/or diploma in Human Resources Management from a recognized post-secondary institution, or a combination of relevant education and experience.
• Minimum 7 years of progressive HR experience
• CPHR designation is an asset
• Comprehensive knowledge of Employment Standards Acts, Human Rights Codes and related WCB/OHS regulations
• Proficient in MS Office and experience with HRIS
• The ability to successfully pass a criminal record and credit check through the) Independent Gambling Control Office (IGCO).

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!