Job Description

[What the role is]

As a Manager, you will assist to support HR transformation initiatives and continuous improvement across HR operations, with a focus on reviewing processes, strengthening governance, and using data insights to enhance service delivery and decision-making. This role supports the design and implementation of more efficient, scalable and user-centric HR practices, while partnering stakeholders to improve systems, workflows and employee experience.

You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time within a small team.

[What you will be working on]

• Lead and support HR transformation initiatives to improve HR service delivery, systems, policies and employee experience across the organisation
• Review, map and streamline HR processes and workflows, identify pain points and control gaps, and recommend practical improvements to enhance efficiency, governance and user experience
• Explore tools to improve HR analysis of workforce data, generate reports and insights to support decision-making, planning and continuous improvement
• Partner teams and internal stakeholders to gather requirements, understand operational challenges, and co-develop process and system enhancement solutions
• Support code of conduct policy development, governance frameworks, and disciplinary activities
• Lead and participate in various ad-hoc initiatives and projects as assigned by management

[What we are looking for]

Personal Competencies:

• Thinking Clearly and Making Sound Judgements
• Working as One Public Service
• Data Management & Analysis
• Change Management
• Business Partnering

Skills Required:

• Proficiency in AI or work improvement tools or process improvement capabilities
• Advanced Excel skills and experience with data analysis, reporting and visualisation tools
• Strong understanding of HR operations, process review and transformation methodologies
• Ability to translate data and business needs into actionable insights and improvement recommendations
• Strong business acumen
• Excellent analytical and problem-solving skills with attention to detail
• Good communication and interpersonal skills
• Project management and change management skills

Experience:

• Minimum 5 years of relevant experience in HR operations, HR transformation, process improvement, or HR analytics
• Experience in reviewing and redesigning processes, implementing system or workflow improvements, and working with cross-functional stakeholders
• Relevant post graduate Diploma in Human Resource / IHRP certification would be advantageous

Only shortlisted candidates will be notified.