Job Description

Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

The HR Operations Manager plays a key leadership role in driving and executing cross-functional human resources initiatives that support organizational goals. This position is responsible for overseeing programs such as onboarding, team member engagement, and company-wide events, ensuring they are strategically aligned, effectively implemented, and delivered on time and within budget.

ESSENTIAL FUNCTIONS:

Project Management

• Lead and manage the planning, execution, and delivery of strategic HR projects, ensuring alignment with the company's objectives and HR strategy.
• Define project scopes, goals, and deliverables, working closely with CHRO, senior HR leadership, and other key stakeholders.
• Establish detailed project plans, timelines, milestones, and budgets; track project progress and adjust plans as needed to ensure successful and timely delivery.
• Effectively lead and manage resources, including assigned HR team members, cross-functional teams, and external vendors, to ensure project success.
• Regularly report project status, key milestones, risks, and recommendations to the CHRO and HR leadership team.
• Prepare and present executive-level reports, dashboards, and presentations, ensuring clear and concise communication of progress and outcomes.
• Proactively identify and mitigate potential risks, issues, and obstacles, ensuring timely resolution and minimal disruption to project timelines.
• Evaluates the effectiveness of completed projects and initiatives, identifying areas for continuous improvement and efficiency gains.

Team Member Onboarding

• Develop and implement a scalable, standardized onboarding model that improves the new hire experience and supports long-term engagement.
• Collaborate with HR leadership and other stakeholders to ensure alignment between onboarding, employee engagement, and broader talent development goals.
• Evaluate existing onboarding practices across divisions and regions to identify areas for improvement.
• Develop and lead interactive training sessions, workshops, and create resource materials to support the successful adoption of onboarding practices.
• Collaborate with key stakeholders to align orientation programs with organizational goals and new hire needs.
• Promote a consistent and engaging new hire experience by integrating feedback, best practices, and continuous improvement strategies.
• Assist with developing policies, tools, and evaluation metrics to monitor success and continuous improvement.

Team Member Engagement

• Plan and Coordinate Engagement Events: Organize team-building activities, recognition events, wellness programs, and holiday celebrations. Manage logistics, communications, and feedback collection for each event.
• Develop and Implement Engagement Strategies: Collaborate with leadership to align engagement initiatives with company culture and values. Support programs that enhance employee morale, satisfaction, and retention.
• Promote Recognition and Appreciation: Manage employee recognition programs (e.g., Heroes Program, service awards).
• Serve as a liaison between HR and other departments to ensure alignment and communication across initiatives.
• Serve as a subject matter expert in onboarding, HR process improvement, and workforce strategy.

EDUCATION & EXPERIENCE:

• Minimum three (3) years’ experience working in an hr healthcare administrative role with complex problem solving.
• Bachelor’s Degree’s degree in a related field required.
• Experience in statistical and trend analysis
• Six Sigma Certification preferred.
• Proficiency with Microsoft Office Suite: Outlook, Word, Excel, PowerPoint and Visio.
• Working knowledge of Workday a plus.