Job Description

We are seeking a results-driven and experienced Operations Manager to oversee and optimize the day-to-day operations of our organization. The ideal candidate will be responsible for ensuring efficiency, productivity, and high-quality service delivery while aligning operational activities with company goals.

Key Responsibilities:

• Develop and implement HR policies and procedures in line with the company's goals and objectives

• Oversee employee relations and ensure a positive work environment

• Manage employee benefits, including enrollment, changes, and inquiries

• Maintain accurate and up-to-date employee records and ensure compliance with all legal requirements

• Handle employee grievances and disciplinary actions in a fair and timely manner

• Stay updated on employment laws and regulations to ensure compliance

• Collaborate with management to develop and implement strategies for employee retention and engagement

• Manage the HR budget and ensure cost-effective solutions

• Prepare and analyze HR reports to identify trends and make recommendations for improvement

• Provide support and guidance to managers and employees on HR-related issues

• Participate in strategic planning and contribute to the overall success of the company

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field

• Minimum of 5 years of experience in HR management, preferably in the technology/Telecom industry, Construction & Facility Management.

• Strong knowledge of UAE HR laws and regulations

• Excellent communication and interpersonal skills

• Proven experience in managing employee relations and conflict resolution

• Ability to handle confidential information with discretion

• Proficiency in HRIS and Microsoft Office