Job Description

Role Purpose

Provide leadership and support of the procurement process for all Americas Hotel Procurement Categories. Develop, support, and present processes, procedures and reporting that support business plans and objectives. Integrate new or acquired business into the control and monitoring process. Ensure timely delivery of products and services, and resolve vendor performance issues. Manage team of professionals in obtaining and delivering purchase orders, and receiving, reconciling, processing and analyzing invoices for all goods and services.

Key Accountabilities

• Develop and maintain effective procurement processes to support decisions by senior management. Manage the preparation of effective reports and presentations for various committee and leadership meetings and other such events. Review queries and reports and raise issues regarding trends, financial expectations and strategic plan. Utilize early warning system (analytical tools, etc.) to highlight critical concerns and take corrective action quickly. Leverage systems solutions to automate the process and reporting.
• Develop and maintain an effective, accurate and timely quote, order and payment process to support business operations. Educate executives and professionals on processes and procedures to ensure compliance and best practice purchasing. Modify processes and procedures based on feedback and changing business needs.
• Drive efficiency in the reporting, processes and procedures. Establish target performance levels and metrics to determine effectiveness and improvement opportunities. Identify and implement process improvement opportunities for tracking, controlling, and reporting on purchases and payments. Create and maintain process documentation, job aids, templates and calendar.
• Identify and implement process improvement opportunities for tracking, controlling, and reporting on activities as needed. Review reporting for issues of concern regarding trends, competitive position, performance against strategic or financial expectations, effects of changes in business environment, etc. Utilize analytical tools to highlight critical concerns, and summarize and present data to executive management, along with potential recommendations for improvement.
• Execute special research and analysis projects. Work closely with procurement and contract managers, Business Support and other critical staff functions to provide consistent data and assumptions. Manage the preparation of effective reports and presentations for various committee and leadership meetings and other such events.
• Ensure compliance is maintained with current procedures and internal controls to ensure they are accurate, complete and effective. Ensure compliance is maintained with company policies, laws, rules and regulations.
• Coach and develop team members; hire, fire, assess, discipline, document performance, recommend salary and classification changes. Act as advisor to staff to help meet established schedules and or resolve technical or operational problems.

Key Skills & Experiences

Education –

Bachelor’s Degree in Business Administration, Finance, Accounting, Computer Science, IS, Purchasing Management or other related field or an equivalent combination of education and experience.

Experience –

At least 6+ years progressive work experience in multiple areas of business – procurement or supply chain management, financial or business analysis, technology, contract management and asset management.

3-5 years managing teams showing a demonstrated ability to lead people and get results through others. Must have a demonstrated ability to build cooperation and trust with colleagues and cross-functional teams and establish strong working relationships to deliver positive results.

Technical skills and Knowledge –

Demonstrated knowledge of product and service needs, financial analysis, and contract terms and conditions in a technology environment. Able to maintain knowledge of changing technologies and product or service providers. Experience with technology, telecommunications, and services negotiations and contract management is preferred.

Demonstrated ability to scope a project and develop a plan of action, ability to influence others, present convincing arguments and deal with conflicting viewpoints.

Consistent implementation of process improvement initiatives while achieving business results and persevering despite obstacles. Demonstrated and sophisticated organization skills and attention to detail while maintaining the big picture view.

Demonstrated experience in leading, managing and motivating people to work as a team within and outside their immediate group in order to achieve and exceed overall business goals.

Strong communication skills, both verbal and written, to address all levels within the organization and work toward consensus. Communication requires explaining and discussing technical and process information clearly and concisely with management, technical staff, and business or professional representatives.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?