Job Description

Job Title: Manager, HealthCare Home

Location: Independence, MO

Department: Healthcare Home Nursing

Employment Type: Full-time

Join our compassionate and dedicated team as the Manager, HealthCare Home In this role, you will have the opportunity to oversee the daily operations of the Healthcare Home (HCH) Team, making a difference in the lives of our clients. You will coordinate and track HCH clients, facilitating health education groups and activities that empower individuals. Your leadership will guide Nurse Care Managers, fostering a culture of collaboration and excellence. Be a pivotal part of a mission-driven organization that values teamwork, continuous improvement, and quality care.

As the HCH Manager, you will manage and direct daily activities within a supportive environment, ensuring client needs are effectively met. You'll engage in various initiatives, driving quality assurance and improvement within the healthcare framework.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  
• Mileage Reimbursement– Company paid for work functions requiring travel
• Employee Discounts– Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Oversee and supervise the daily operation of the HCH Team.
• Responsible for coordination and tracking of HCH enrollees (new enrollees, discharges, transfers).
• Supervise Nurse Care Managers and assign NCM caseloads in partnership with the Assistant Director.
• Coordinate and/or facilitate health education groups and/or activities for clients, staff, and community.
• Review, complete, and submit the monthly Attestation report in CyberAccess in a timely manner.
• Serve as a Cyber Access Practice Administrator maintaining user accounts and monitoring agency usage and prescriber reports.
• Coordinate management of HIT tools and initiatives, including CyberAccess usage, CMT reports, and hospital admission/discharges.
• Oversee and/or facilitate staff training on Healthcare Home.
• Participate in monthly TA calls for HCH Directors and attend state-required meetings and trainings.
• Oversee Quality Assurance and Quality Improvement for Healthcare Home.
• Partner effectively with collaborating service areas to meet client needs.

Education, Experience, and/or Credential Qualifications:

• Current Registered Nurse (RN) in the state of practice.
• Supervisory experience.

Additional Qualifications:

• Successful completion of the Criminal Record and Child Abuse & Neglect Background check prior to beginning employment.
• Completion of New Hire Orientation within 30 Days of employment.
• All training requirements including Relias Learning within two (2) weeks of employment and annually thereafter.
• Strong verbal and written communication skills, computer, and organizational skills.

Physical Requirements:

• The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.
• While performing the duties of this job, the employee is regularly required to stand and walk and sometimes sit; use hands to finger, handle, or feel objects or controls; reach with hands and arms; and talk or hear.
• The employee is also required to be able to walk and sometimes run up and down stairs.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate. The employee must be able to perform duties, both indoors and outdoors, under all weather conditions.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.