Job Description

Manager - Head of Range, Space & Merchandising

ROLE SUMMARY

Lead the range, space, merchandising, and commercial income agenda across the store network. The role shapes how categories are planned, displayed, and promoted to improve category performance, the customer shopping experience, retail productivity, and sustainable commercial income.

KEY RESPONSIBILITIES

• Own space allocation across categories, aligning shelf space to sales, margin, customer demand and brand priorities to maximize return per square foot.
• Set merchandising principles and standards and create and govern planograms for consistent execution across stores while allowing for local market needs.
• Partner with Category Managers and Senior Buyers on range reviews, space planning and merchandising strategies to optimize category performance.
• Plan and lead promotional and feature space execution, including gondola ends, bulk displays, seasonal activations and high-impact retail theatre.
• Own and grow supplier-funded commercial income through secondary displays, feature space, in-store media and visibility opportunities, supporting related negotiations while protecting the customer proposition.
• Monitor and report on space productivity, space utilization and commercial income, identifying opportunities for improvement.
• Collaborate with Buying, Operations, Marketing and Store teams to ensure merchandising standards and promotions are executed effectively.
• Drive continuous improvement in space planning, merchandising effectiveness and commercial income practices.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Business management, Marketing, Retail Management, Supply Chain or a related discipline.
• Professional qualifications in Retail Management, Category Management, Merchandising, or Marketing will be an advantage.
• 7–10 years of experience in retail, supermarket, category management, merchandising, space planning, or commercial operations.
• Proven experience in planogram development, space optimization, merchandising strategy, and retail execution.
• Experience managing supplier commercial agreements that generate incremental revenue.
• Strong analytical skills in interpreting sales, margin, stock, and productivity data to drive decisions.
• Experience in a large-format retail or supermarket environment will be a distinct advantage.

KEY COMPETENCIES

• Category, space planning and planogram expertise
• Retail merchandising and promotional execution
• Commercial and financial acumen
• Data analysis and insight generation
• Supplier management, negotiation and influencing
• Cross-functional collaboration and stakeholder management
• Leadership, team development and results orientation
• Customer-centric mindset with strong attention to detail

If you think you have what it takes to be successful in this challenging role, please click "Apply Now". Pay and benefits of the above position will be competitive, and the rewards are performance driven.

Hayleys is an Equal Opportunity Employer.