Job Description

Key Responsibilities

Leadership and Team Management

• Manage and mentor a team of UAT testers.
• Define team goals, set priorities, and ensure deadlines are met.
• Conduct performance reviews and provide constructive feedback.
• Adopt and enforce a defined set of UAT testing principles.

Test Planning and Strategy

• Develop and implement comprehensive test strategies, test plans, and test scripts.
• Ensure test scenarios are comprehensive and include negative testing using invalid data and conditions.
• Collaborate with Project Managers, Business Analysts, Group Technology teams, and vendors to understand project requirements and timelines.
• Ensure test plans are aligned with overall project goals.
• Leverage Artificial Intelligence and/or automated testing scripts across testing activities where applicable.

Quality Assurance Processes

• Oversee the execution of both manual and automated testing.
• Ensure thorough testing of software applications, identifying defects and ensuring timely resolution.
• Implement and promote best practices in testing processes and methodologies.

Reporting and Documentation

• Prepare detailed test reports, documentation, and testing metrics.
• Communicate test results, risks, and quality issues effectively to stakeholders.
• Maintain comprehensive documentation of test cases, scripts, and testing procedures.

Continuous Improvement

• Stay current with industry trends and advancements in testing tools, technologies, and methodologies.
• Identify opportunities for improvement in QA processes and implement enhancements accordingly.

Collaboration and Communication

• Work closely with cross‑functional teams, including business users, vendors, Group Technology, and Group Operations.
• Foster a culture of quality, accountability, and continuous improvement across the organisation.

Key Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in software testing, with at least 2 years in a managerial or leadership role.
• Strong knowledge of QA methodologies, tools, and processes.
• Certification in software testing (e.g. ISTQB).
• Experience working within Agile or Scrum methodologies.
• Experience in Blockchain or Distributed Ledger Technology (DLT) initiatives, proofs of concept, or system implementations within financial services is an added advantage.