Job Description

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was established in late 2019. Strategically located in Kuala Lumpur, FWD TIM serves as a pivotal shared service location within FWD Group, providing services to multiple markets across the Group. FWD TIM houses a diverse and talented workforce focused on essential business and technology services such as information security, cloud operations, IT solutions delivery, digital and data, actuarial, finance, investments, and customer service, among many others. FWD TIM is dedicated to drive and deliver operational excellence and efficiency, foster innovation and ensure regulatory compliance across all business functions as well as maintain a competitive edge in the market.

PURPOSE

Actively contribute to building the TIM IFRS17 team by

1. Leading and managing the execution, validation and analysis of the FWD centralised IFRS17production for assigned business units

2. Leading and managing resources in supporting various Actuarial initiatives/projects requested by the Group Office and business units across FWD group.

KEY ACCOUNTABILITIES

1. As the team lead:

• Lead, coach and manage the team’s performance, development and morale to ensure team members achieve their goals according to the expected performance standards.
• Manage the resources and ensure adequate resource allocation in work arrangement
• Support the hiring of good talent

2. As the IFRS17 CSM:

• Lead and manage the execution, validation and analysis of the IFRS17 results for assigned business units, and ensure quality and on-time delivery of work
• Review result reasonableness of and internal consistency across various result templates, forms and reports
• Document result review findings and comments in Q&A log
• Manage relationships and expectations of Group Office, assigned business units and other key stakeholders by developing a communication process to deliver defined production requirement within the agreed timeline and keep up-to-date production progress
• coordinate incoming requests from Group Actuarial, BU, downstream teams such as Alteryx, Oracle and Group Finance.
• Resolve and where necessary, escalate and communicate unprecedented and complex issues to Head of TIM IFRS17 and business units in a timely manner
• Communicate results to business units
• Review and approve updates to operation manuals based on learnings from production cycle and discuss process or tool enhancements with IFRS 17 CSM Development Lead
• Manage and prioritize ad-hoc requests from Group Actuarial or BUs during result production

3. Set project priorities for the team and oversee all projects deliverables including planning and managing the resources in delivering the Actuarial initiatives/projects from Group Actuarial and business unit.

KEY PERFORMANCE INDICATORS

• Effectiveness of the model maintenance process and project delivery
• Engagement and development of team members
• Value added to local business units

EXTERNAL & INTERNAL CONTACTS

• Head of TIM IFRS 17
• Local CA and IFRS 17 team
• Group Actuarial and Group Actuarial Committees
• Group Finance Application Support Team
• Data validation team
• TIM IFRS17 CSM Development Lead and team

QUALIFICATIONS / EXPERIENCE

• 6 to 8 years insurance experience in actuarial functions
• Fellowship or nearly fellowship member of an internationally recognised actuarial professional body

KNOWLEDGE & TECHNICAL SKILLS

• Strong understanding of Actuarial valuation processes and IFRS17
• Solid Prophet experience
• Strong Excel skills
• Good Python skills
• Good analytical skills

COMPETENCIES

• Good team leadership and management skills
• Good facilitation, negotiation and problem resolution skills
• Good strategic thinking ability to prioritize and balance multiple tasks or projects.
• Strong analytical skills
• Good communication and presentation skills
• Fluent in English speaking and written skills

OTHERS

• Flexible to travel