Job Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Major Duties

Responsible for managing the corporation’s business travel activities and ensuring the cost effectiveness of the programs. Works with outside travel-related companies, such as airlines, hotels, car rental agencies, commercial card, travel management company, etc. Manages the corporation’s participation in various travel loyalty programs. Acts as a technical resource; trains new employees or those with lesser experience, reviews work of others, and provides regular feedback and coaching to employees. Manages all contracts and vendor relationships to ensure SLAs are met and to ensure adherence to vendor management auditing requirements. Administers corporate travel policy and the corporate card program to ensure global consistency, collaborates with travel management company in administration of the online booking tool. Organizes the work of the team, assigns tasks, sets short-term priorities, monitors activities, and ensures timely and accurate completion of the work. Conducts performance management and career development processes, and staffing and disciplinary actions. Provides input and support to budget management process. As subject matter expert, provides comprehensive, in-depth consulting and leadership to team and partners at a high technical level. Carries out activities that are large in scope, cross-functional and technically difficult. Role is balanced between high level operational execution and development, and execution of strategic direction of business function activities.

Knowledge

Leadership and organizational skills are required to develop goals and to manage and motivate team members towards the goals set. Knowledge of travel management/industry that has been obtained through previous experience or formal education is required. Customer service, written and verbal communication skills are required for effective communication with all partners. Negotiation skills are required to ensure cost effective contracting of travel vendors. Analytical skills are required to review travel metrics and make recommendations of cost savings, and policy compliance. Technical skills / systems knowledge (e.g. Microsoft Office/basic computer skills) is required.

Experience

A College or University degree and/or some relevant travel management/travel industry work experience in a corporate environment is required.

Salary Range:

$95,600 - 162,400 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.