Job Description

The Manager, Global CVM Presentation & Training shapes how the brand’s visual merchandising vision is communicated and implemented across all retail environments. The role leads visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally.

Key Accountabilities:

Visual Guidelines and Brand Standards

• Own the creation, evolution, and governance of global visual merchandising guidelines for jewelry, watches and lifestyle collections ensuring consistency across all store formats and regions
• Translate brand DNA, product marketing strategy and commercial goals into clear visual rules and principles
• Define standards for product presentation, fixture usage, zoning, storytelling, and spatial hierarchy in partnership with the styling team

Training

• Design and deliver structured training programs for VM teams, including onboarding and seasonal launches
• Facilitate workshops and learning experiences that balance creative inspiration with operational excellence
• Create scalable training tools that support global teams while allowing for regional nuance

Collaboration, Innovation and Leadership

• Act as a strategic partner to VM Styling and design teams
• Lead cross-functional collaboration to ensure VM content aligns with marketing campaigns and brand initiatives
• Manage external agencies or creative partners for content development when required
• Stay ahead of luxury retail, visual storytelling, and learning design trends

Luxury Products Handling

• Manage product requests supporting Global CVM initiatives
• Maintain inventory of products allocated to the Product Presentation team

Required Qualifications:

• 5-7+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles
• Strong expertise in luxury visual standards and high-end retail environments
• Proven experience creating visual guidelines, training content, and learning frameworks
• Excellent visual, written, and verbal communication skills
• Strong project management and stakeholder alignment abilities

Preferred Qualifications:

• Detail-oriented with an uncompromising eye for quality and consistency
• Strategic thinker with strong hands-on execution skills
• Natural educator and storyteller who can translate complexity into clarity
• Collaborative, influential, and comfortable operating across global teams

The hiring range for this position ranges from $$111,350 - $157,200. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.