Job Purpose

The role supports Workforce Planning and People Analytics across the Group, with a primary focus on workforce forecasting, personnel cost management, workforce analytics, and data-driven decision making.

The incumbent will leverage analytics, data modelling, and visualization tools to generate actionable insights that support workforce planning, budget management, organizational transformation, and business performance optimization.

Key Responsibilities Workforce Tracking, Reporting & Analytics

• Develop workforce forecasting models to project headcount, personnel costs, workforce supply-demand gaps, and productivity outcomes.
• Perform workforce analytics and scenario modelling to identify trends, risks, opportunities, and business impacts under different workforce assumptions.
• Analyse large and complex workforce datasets to generate actionable insights and recommendations.
• Develop and maintain dashboards, reports, and automated analytical solutions to support workforce planning, budgeting, and management decision-making.
• Monitor workforce plan adherence, headcount movements, and personnel cost performance against approved budgets and targets.
• Collaborate with HR, Finance, Technology, and business stakeholders to improve data quality, governance, and workforce analytics capabilities.

Workforce Strategy & Transformation

• Conduct workforce demand and supply analysis to support strategic workforce planning, capacity management, and workforce optimization.
• Support the development of workforce strategies through the analysis of business requirements, labour market trends, workforce demographics, and productivity indicators.
• Apply analytical techniques to evaluate workforce productivity, organizational effectiveness, and cost efficiency.
• Support workforce transformation initiatives through workforce segmentation, skills analysis, future workforce forecasting, and workforce transition planning.

Project & Analytics Tool Implementation

• Support the implementation of workforce planning and analytics solutions to improve forecasting accuracy and decision-making.
• Develop automated reporting and analytical solutions using business intelligence and visualization tools.
• Support change management and stakeholder engagement activities to facilitate successful adoption of new processes, tools, and workforce planning methodologies.
• Contribute to the continuous improvement of workforce planning processes, standards, and analytical capabilities.

Requirements Qualifications

• Bachelor's Degree or Professional Qualification in any discipline.

Experience

• Less than 7 years of relevant experience in established organisations.
• Experience in workforce planning, people analytics, HR analytics, budgeting, reporting, financial analysis, or related disciplines would be an advantage.

Technical & Functional Competencies

• Strong knowledge of workforce trends and labour market developments.
• Understanding of workforce planning methodologies, workforce forecasting, and people analytics.
• Knowledge of HR practices, policies, and regulatory requirements.
• Ability to analyse workforce data and translate findings into actionable business insights.
• Strong budgeting, forecasting, and project planning skills.
• Proficient in Microsoft Excel, PowerPoint, database management, and data visualization tools.
• Experience in dashboard development and reporting automation is an advantage.

Behavioural Competencies

• Strong analytical and problem-solving skills with attention to detail.
• Strong presentation, communication, and stakeholder management skills.
• Good project management and organizational skills.
• Ability to influence and collaborate effectively across functions and levels.
• Strong interpersonal skills with the ability to build productive working relationships.
• Demonstrates a service-oriented mindset and commitment to continuous improvement.