Job Description

• Job ID: 67987
• Job Category: Policy, Planning & Research
• Division & Section: Fleet Services, Business Transformation Initiatives
• Work Location: Hybrid work position – at least 3 days in the office or more based on operational needs. In office location options (dependent on operational needs) include 843 Eastern Ave and 1050 Ellesmere Rd
• Job Type & Duration: Full-time, Temporary for up to 24 months
• Salary Range: $126,000 - $176,140.00
• Shift Information: Monday-Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1 
• Posting Period: 02-Nov-2026 to 23-Nov-2026

Join us

If you are interested in learning more about this exciting role, you can participate in an information session with Cris Renna - Director Transformation, Fleet Services on November 13, 2026 from 12:00 PM - 1:00 PM EST. You will have the opportunity to ask questions related to the position, the City's application process, and what it’s like to work for the City of Toronto and within the Fleet Services Division.

Please register to participate in the information session using this link:

https://events.teams.microsoft.com/event/0180aed0-c7a4-45a1-af57-54de448e7589@f0bc8ec6-9ed8-4d0c-9189-411ad949cc65?source=copyLinkLegacyShareLinkDialog

It is important to note that this is a public information session. To remain anonymous, participants must join through web browser and ensure their login name reflects that preference.

About the position

Join a strong team of innovative, dedicated professionals improving the way the City moves. Contribute your people leadership, operational and project management expertise to continuous improvement of fuel and energy support operations and driving down the City fleet’s green house gas emissions (GHG) through targeted strategic projects.

The City of Toronto has the largest municipal fleets in Canada and one of the most complex fleets in North America. The City of Toronto relies on the Fleet Services Division to provide responsive, efficient fleet management services to City divisions, agencies and corporations that maximize safety and environmental sustainability. Fleet Services is also responsible for fuel and energy management, vehicle operator training, vehicle maintenance, asset management, and green fleet initiatives, including implementation of the Sustainable City Fleets Plan and other initiatives focused on lowering GHG.

While specialized knowledge of fuel and energy management is an asset, the focus of this role is on strong people leadership, operational management, and the ability to successfully lead and implement change initiatives. Fleet Services is committed to developing its leadership talent, making this an ideal opportunity for individuals looking to broaden their experience and grow into future senior leadership roles within the City.

What you'll do

As a manager within the Transformation Team, you will:

• Manage the City’s fuel operations, ensuring fuel sites are functional and safe as well as implementing measures that ensure fuel use is compliant with City policies
• Manage the City’s electric vehicle charging infrastructure, working with internal staff and vendors to ensure high uptime for the system and provide guidance and education to clients to increase efficient use of the system
• Manage licensing processes for City fleet vehicles including leveraging technology to plan workflows and track licensing costs
• Manage the episodic and seasonal rental vehicle program including working with clients to analyze and manage utilization, with a focus on working across the division and with clients to facilitate financial efficiencies wherever possible
• Implement transformational projects including initiatives focused on driving down GHG emitted by City fleet vehicles and equipment
• Work collaboratively with the contract management team and finance team to monitor spend rate on key contracts and ensure contract terms and conditions are followed by all parties, escalating concerns where necessary
• Provide excellent customer service to clients through setting up processes, standard operating procedures, coaching front-facing staff and acting on feedback from clients and internal partners
• Prepare the annual budget for relevant programs in partnership with the finance team and client divisions
• Manage capital and state of good repair upgrades to fuel infrastructure
• Contribute to and carry out business continuity plans when necessary
• Develop and implement Fleet policies and procedures, service level agreements with vendors and clients, and key performance indicators for management and operational oversight and control
• Manage, motivate and train the team’s union and non-union staff, ensuring effective teamwork, high standards of work quality, continuous learning and innovation
• Manage the human resources requirements of union and non-union staff, including workforce planning, hiring, discipline and performance management within the guidelines set out in Human Resources policies and procedures and applicable collective agreements
• Oversee the development, implementation and maintenance of internal processes and procedures and ensure compliance with corporate and divisional financial and accounting policies and guidelines
• Develop and implement cost and operational efficiencies by undertaking cost studies to determine effective service delivery mechanisms, combined with reviewing, developing and implementing required policies, procedures and operational changes
• Act as a resource for the senior management team, proactively providing insights and recommendations to drive continuous improvement and address issues as they arise
• Develop strong working relationships with client divisions, partners and other relevant areas within the City
• Ensure Occupational Health and Safety (OHS) standards are met, safe work practices employed and that facilities and equipment are in good repair

What you'll need to succeed in this role

Key qualifications:

1. Post-secondary education combined with progressively more responsible management experience, or an equivalent combination of education and/or relevant experience
2. People leadership experience within an operational setting with the proven ability to develop and build collaborative and successful teams
3. Experience implementing systems-level transformational change projects
4. Demonstrated experience leading and implementing projects, operational improvements, and change initiatives, including knowledge of project management principles and practices
5. Strong practical knowledge of how to apply an equity, diversity and inclusion lens to the role of a people leader and to wider Fleet Services initiatives
6. Understanding of environmental sustainability principles and an interest in supporting initiatives focused on reducing greenhouse gas emissions. Experience in sustainability or GHG reduction initiatives is considered an asset.
7. Exceptional problem-solving abilities with the proven ability to generate creative solutions to complex operational problems
8. Experience in contract management for high value contracts, as well as demonstrated experience negotiating with and managing vendors
9. Financial experience in contract management and forecasting, combined with solid business acumen, budget and operational planning experience
10. Proven interpersonal and functional leadership abilities with an emphasis on high operational standards and the ability to build, develop and deliver a strong and consistent level of customer service
11. Advanced oral and written communication skills, with a demonstrated ability to engage effectively with diverse individuals, teams, and staff at all levels of the organization
12. Experience writing succinct senior level briefing notes, briefing presentations and other materials conveying strategic information and recommendations
13. Advanced strategic thinking skills coupled with strong research and analytical skills
14. Political acuity with an exceptional ability to handle sensitive and confidential situations with diplomacy
15. While all qualified applicants will be considered, lived experience as an Indigenous person, a Black person or a member of an equity-deserving group is a strong asset. Applicants are welcome to self-identify in their cover letter if they feel comfortable to do so

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.