Job Description
Job Title
Manager - Fitout
Responsible for maintaining effective relationships between tenants and the Ambience Management team
Major Responsibilities:
- Process tenant Move-in procedure & Fit out Co-ordination
- Responsible for Fit Out Period Recovery from Tenants
- Explain lease agreements, tenant responsibilities and in-house rules
- Complete check in inspections, inform maintenance of deficiencies and enter information into the database
- Complete inspections and advise tenants of violations and damages
- Investigate and respond to complaints made by or about tenants and take corrective action as required
- Provide tenants with general information on Mall Operating Procedures
- Calculate tenants’ base and monthly CAM
- Liaise with other organizations about tenant issues and concerns
- Co-ordinate Event Promotion Activities
- Process tenant checkouts
- Identify tenant damage, complete invoices to recover costs and/or complete damage deposit refund statements
- Maintain monthly CAM Collection , tenant damage and other related accounts
- Identify tenant delinquencies and distribute collection letters for CAM Charges
- Collect CAM, issue receipts on coordination with DLF Mall Management team
- Reconcile revenues
- Advise management team about tenant issues and concerns
- Maintain and review tenant files
- Respond to customer/tenant inquires
- Maintain the Property inventory database
Qualification
A diploma/Degree Holder with adequate experience in Tenant Relations of Shopping Centres
Work Experience
- Minimum Experience – 3 to 5 Yrs in the same field
Compensation : Commensurate with market
INCO: “Cushman & Wakefield”
