Objective: To actively identify key areas within each business where process control requires improvement and to proactively work towards strengthening them. To leverage areas with sufficient or strong controls as examples of best practices to share across the organization
Objective: To actively identify key areas within each business where process control requires improvement and to proactively work towards strengthening them. To leverage areas with sufficient or strong controls as examples of best practices to share across the organization
Framework: Comprehensive questionnaire of ~100 targeted questions across 12 departments & ~30 functions. Each department head is expected to provide a response and is responsible for its accuracy and accountability, with validation and certification by the CFO and CEO. To support this process, an internal app is being developed to facilitate the recording of responses.
CSA & Process Governance
• Overall governance on Control Self-assessment process. CSA is a structured framework to identify various organization-wide risk areas and keeping management aware of the same
• Coordinate with the RPA team to review CSA responses and assess feasibility of automated summarization of answers.
• Prepare a consolidated and management-friendly summary of all CSA responses for bi-yearly, highlighting key risks, control gaps, and recurring themes.
• Design and roll out CSA questionnaires for all group functions
• Create SOP/Guidelines for the following focus areas, incorporating learnings from H1 2024 CSA outcomes.:
o Vendor Management
o Non-Trade Buying (Brand & Country level)
o Marketing Expenses
o Bulk Sales
o Casual Labor Management (Brand & Country level)
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
Founded in 1973 in Bahrain, Landmark Group has grown to become one of the largest and most successful omnichannel retail and hospitality conglomerates, with presence across 17 countries in the Middle East, Africa, India and Southeast Asia. Based in the UAE since 1990, the Group owns and operates 21 established homegrown and 4 franchise brands across an extensive network of more than 2,200 outlets, encompassing a gross leasable area of 30 million square feet.
Landmark Group's success is driven by its diverse portfolio of established brands, across multiple retail categories, offering a comprehensive range of products across fashion, home, groceries and electronics. These include Centrepoint, Max Fashion, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, Viva, Emax, Home Box, Styli, Shoexpress, Spar and Easybuy.
Beyond retail, Landmark Group has diversified into the leisure, fitness and hospitality sectors with brands like Fitness First, Citymax, Fun City, Fun Ville, Zafran and Carluccio’s. The Group boasts unparalleled logistics capabilities, owning the MENA region's largest privately-owned distribution hub - Omega Logistics and Logistiq, which offers state-of-the-art third-party logistics services.
Landmark Group places a strong emphasis on delivering exceptional value and achieving customer satisfaction throughout its comprehensive product range. Across its loyalty programmes, the Group enjoys a loyal customer base with more than 35 million active users.
The company has a dedicated workforce of more than 53,000 employees and continues to be certified as a Great Place to Work (GPTW) since 2017.
