Job Description

Imagine being part of the Production Team for the world’s largest jewelry brand! If you're passionate aboutstrategic and hands-on leader who thrives in a dynamic, fast-paced production environment. You will oversee daily operations of our production unit, champion continuous improvement initiatives, and lead a team toward achieving key business goals – all while maintaining the highest standards of craftsmanship You could be our next Manager, FE Production (BB) at Pandora Crafting & Supply.

We love that you will…

• Take the lead in shaping best-in-class jewelry production with a customer-first mindset.

• Inspire and empower a high-performing team through people-centric leadership and a culture of collaboration.

• Drive operational excellence by optimizing production, reducing cost, and delivering quality with precision.

• Oversee day-to-day production operations and ensure smooth execution across functions

• Drive productivity, quality, and efficiency to meet targets in cost, lead time, FROT, and rework

• Ensure accurate and consistent use of manufacturing processes, parameters, and procedures

• Lead strategic initiatives that align with Pandora’s long-term vision and operational goals

• Collaborate with cross-functional teams (Quality, Facility, PEx, and Pre-production) to resolve technical issues and deliver superior products

• Coach and develop a strong internal leadership pipeline, with a focus on building local talent and high team engagement

• Be a visible leader on the shop floor—understand the challenges, make fast decisions, and build trust through communication and presence

We love that you are…

• Bachelor’s degree or above in Engineering or Science

• Strong leadership with proven ability to manage shop-floor operations

• Experience in managing people, resources, and projects in a complex, high-volume production environment

• Skills in problem-solving, decision-making, communication, coaching, and negotiation

• Ability to thrive in a dynamic, changing environment and inspire teams to deliver their best

• Knowledge in Lean Manufacturing, Continuous Improvement, and KPI management

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted by over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewelry brand with our craftsmanship. You will be part of the Production Team and report to the Director, FE Production BB who also oversees the production of front-end process.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

Foster growth and craft opportunities through our learning and development programmes.

At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.

Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.