Job Description

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position manages the operations and strategic planning of the assigned facilities and maintenance activities in support of organizational goals. The incumbent works with the Facilities and Maintenance Director to oversee maintenance and the day to day activities and processes of the assigned facilities. This position works directly with Facilities Management and supervisory staff across the organization in order to ensure continuity and quality of service. The incumbent acts as a catalyst between the department and its customers, and staff, to ensure continuity and quality of service and care. This position has no responsibility for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Job Specific Responsibilities and Accountabilities

• Performs to required standards for job specific responsibilities and technical competencies.

Talent Management

• Hiring, training, developing, and communicating with staff.

Financial Management

• Responsible for developing, monitoring and achieving budget goals.
• Manages labor and non-labor expenses to budget or flex budget.
• Manages revenue to budget to maximize potential revenue.

EPE/Service

• Responsible for patient satisfaction scores within assigned area(s).
• Responsible for upholding PROMISE standards of direct reports and team members.

Quality

• Responsible to achieve quality goals for assigned area(s).
• Manages and promotes continuous process improvements in assigned area(s).

Performance Management

• Responsible to provide staff feedback on performance, including on-time appraisals and coaching.
• Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner.

Building Relationships

• Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization.
• Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.

• Ability to complete required after-hours on-call rotation.

• Demonstrated leadership skills in planning, and directing employees and processes, in order to effectively monitor and develop subordinates, to ensure the smooth operation of the department.

• Knowledge of assigned department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors.

Qualifications

Qualifications

Required

• Bachelor's degree in a related area of assignment, or the equivalency.
• Four (4) years of progressively more responsible leadership experience.
• Depending upon department of hire, a valid, State of Utah Driver's License may be required.

Qualifications (Preferred)

Preferred

• Master's degree in a related area, or the equivalency.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may require lifting, carrying, pushing, pulling, or otherwise moving objects and may move equipment or supplies.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Lifting, Listening, Manual Dexterity, Pulling and/or Pushing, Reaching, Sitting, Standing, Stooping and Crouching, Walking