Job Description

Why Birdi?

At Birdi, operational excellence extends beyond pharmacy services. Our facilities, infrastructure, equipment, security, and supplier partnerships create the foundation that allows our teams to deliver exceptional service to patients every day.

We're looking for a hands-on leader who can balance facilities management, vendor oversight, strategic sourcing, procurement, and team leadership while helping support Birdi's continued growth. If you enjoy solving complex operational challenges, managing projects, negotiating supplier relationships, and leading teams, this is an exciting opportunity to make a significant impact.

About the Role

The Manager, Facilities & Procurement is responsible for overseeing facilities operations, building maintenance, security, procurement, vendor management, and strategic sourcing activities across the organization.

This position ensures Birdi's facilities remain safe, compliant, efficient, and operational while also driving procurement strategies that maximize value, improve supplier performance, and support organizational growth.

The Manager serves as a key business partner across multiple departments, helping ensure facility infrastructure, supplier relationships, maintenance programs, and purchasing decisions align with business needs and company objectives.

What You'll Do

Facilities Operations & Maintenance

• Manage building maintenance and facility operations to ensure safe, secure, and well-maintained environments.
• Oversee preventative maintenance programs and establish maintenance standards and procedures.
• Develop and implement facility improvement initiatives.
• Maintain compliance with applicable safety regulations, including:
• OSHA
• NFPA 70
• NFPA 70E
• Coordinate building inspections, repairs, and maintenance activities.
• Respond to facility emergencies and implement corrective actions to prevent recurrence.
• Manage company vehicle maintenance and operational readiness.

Construction, Expansion & Renovation Projects

• Lead facility construction, expansion, renovation, and relocation projects.
• Coordinate project execution with contractors, vendors, landlords, and internal stakeholders.
• Assist with facility modifications required to support organizational growth.
• Organize equipment, furniture, and workspace moves as needed.
• Ensure projects are completed on time, within budget, and according to company standards.

Security & Emergency Preparedness

• Manage facility security programs and access-control systems.
• Coordinate security vendor relationships and monitor service performance.
• Maintain building access controls, badge systems, and related infrastructure.
• Serve as the primary liaison with law enforcement and emergency responders when necessary.
• Develop, implement, and maintain Emergency Preparedness Action Plans.
• Manage emergency backup systems and ensure routine testing and maintenance are completed.

Building Systems Management

• Oversee maintenance and repair of:
• HVAC systems
• Electrical systems
• Plumbing systems
• Boilers and water heaters
• Backup power systems
• Access-control systems
• General facility infrastructure
• Coordinate service providers and contractors to ensure system reliability.
• Monitor equipment performance and identify opportunities for upgrades and improvements.

Procurement & Strategic Sourcing

• Lead procurement and sourcing activities across the organization.
• Develop sourcing strategies that optimize costs, quality, service levels, and supplier performance.
• Analyze organizational spending and provide recommendations to leadership.
• Identify cost-saving opportunities and value-generation initiatives.
• Negotiate pricing, contracts, and supplier agreements.
• Evaluate suppliers based on:
• Cost
• Quality
• Service
• Availability
• Reliability
• Drive vendor consolidation initiatives where appropriate.

Vendor & Contract Management

• Establish and maintain strategic supplier relationships.
• Manage contract life cycle activities in partnership with Legal and Operations.
• Review and approve maintenance agreements and vendor contracts.
• Monitor vendor performance and ensure service-level expectations are met.
• Evaluate contracted services to maximize value and cost efficiency.
• Coordinate supplier issue resolution and contract compliance activities.

Leadership & Team Development

• Lead, coach, and develop facilities and procurement team members.
• Foster a culture of accountability, service excellence, and continuous improvement.
• Manage direct reports in accordance with company policies.
• Support employee development and career growth.
• Promote collaboration across departments and functional teams.
• Participate in workforce planning and organizational development initiatives.

What You'll Bring

Required Qualifications

Education & Experience

• Bachelor's degree in Business, Facilities Management, Operations, Engineering, or a related field preferred.
• Relevant industry experience may be considered in lieu of degree requirements.
• Minimum of 7-10 years of facilities management experience.
• Experience managing maintenance operations, vendors, and facility infrastructure.
• Experience overseeing construction, renovation, and capital improvement projects.
• Experience with procurement, sourcing, vendor negotiations, and contract management.

Knowledge, Skills & Abilities

• Strong understanding of:
• Facility maintenance
• HVAC systems
• Electrical systems
• Plumbing systems
• Building operations
• Safety regulations
• Strong project management and organizational skills.
• Excellent analytical and problem-solving abilities.
• Strong negotiation and vendor-management capabilities.
• Ability to manage multiple priorities and deadlines simultaneously.
• Strong leadership and team-development skills.
• Ability to exercise sound judgment and maintain confidentiality.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Ability to operate effectively in a fast-paced environment.
• Strong attention to detail and operational focus.
• Ability to lift equipment, supplies, and heavy materials when necessary.

Additional Requirements

• Valid driver's license.
• Ability to travel as needed.
• Ability to work evenings, weekends, and holidays when required.

Preferred Qualifications

• Proficiency with Microsoft Office and facilities-management software.
• Project management experience.
• Progressive leadership experience managing teams.
• Experience in healthcare, pharmacy, distribution, fulfillment, or regulated industries.
• Strong conflict-resolution and stakeholder-management skills.
• Experience managing multi-site facilities operations.

Key Competencies

• Facilities Management
• Strategic Sourcing
• Procurement Leadership
• Vendor Management
• Contract Negotiation
• Budget Management
• Project Management
• Building Operations
• Regulatory Compliance
• Emergency Preparedness
• Team Leadership
• Operational Excellence
• Process Improvement
• Strategic Planning

Work Environment

• Home-based office environment with frequent travel to company locations and facilities.
• Regular local and overnight travel required.
• Exposure to varying environmental conditions, including heat, cold, and inclement weather during facility visits.
• Travel may include automobile and air transportation.
• Periodic work within maintenance, warehouse, construction, and operational environments.
• Ability to lift, move, and inspect equipment and facility components as needed.

Why This Role Matters

The Manager, Facilities & Procurement helps create the infrastructure that supports Birdi's entire operation. From ensuring facilities remain safe and operational to negotiating supplier agreements and driving cost efficiencies, this role has a direct impact on service quality, operational performance, and organizational growth.

Your leadership will help ensure Birdi has the facilities, resources, vendors, and systems necessary to support our employees, patients, and business objectives both today and in the future.

Equal Employment Opportunity Statement

Birdi is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We make employment decisions without regard to race, color, religion, creed, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Birdi is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process and employment relationship. If you require an accommodation, please notify a member of our Talent Acquisition team.