ABOUT THIS POSITION
The Manager – Enrollment role reports to our Director of Enrollment and has responsibility for leading a team of enrollment specialists and coordinators. The team is accountable for managing a large volume of transactions to on-board new and existing clients with high quality and client satisfaction
WHAT YOU'LL DO
Manages the daily operations of the department
Maintain quality control process to ensure every enrollment is completed in a timely and high quality manner
Works with key clients and helps resolve escalated situations
Selects, trains, motivates, supervises, and evaluates the work performance of staff
Analyzes and forecasts staffing requirements
Develops and maintains metrics to manage work queues and track work assignments
Performs other duties as assigned by manager
WHAT YOU'LL NEED
Bachelor degree is a must
3 years of relevant experience with enrollment process
Leadership experience, leading a team or project teams
Significant relationship skills for interfacing with clients, Senior Staff, ZirMed Associates and Payers
Track record of creating an energized and empowered team
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.
WAYSTAR PERKS
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Waystar’s enterprise-grade software is purpose-built to simplify healthcare payments. We enable providers to prioritize patient care and optimize their financial performance. Waystar serves approximately 30,000 clients, representing over 1 million distinct providers, including 16 of 20 institutions on the U.S. News Best Hospitals Honor Roll. Waystar’s enterprise-grade platform annually processes over 5 billion healthcare payment transactions, including over $1.2 trillion in annual gross claims and spanning approximately 50% of U.S. patients. Waystar strives to transform healthcare payments so providers can put the human touch where it matters most: their patients and communities.
Put simply, Waystar is the way to make healthcare payments more human with a software platform designed for providers + patients.
Discover the way forward at waystar.com.
