Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Human Resources

Job Sub Function:

Employee & Labor Relations

Job Category:

Professional

All Job Posting Locations:

New Brunswick, New Jersey, United States of America, Tampa, Florida, United States of America

We are searching for the best talent for a Manager, Employee & Labor Relations located in Tampa, FL or New Brunswick, NJ to help foster a positive, compliant, and high-performing workplace. This is an individual contributor role that partners with HR Business Partners, Legal, Compliance, and business leaders to address employee relations matters, strengthen manager capability, and ensure consistent application of policies and practices.

Key Responsibilities

• Serve as a trusted advisor to leaders and HR partners on complex employee relations, performance management, conduct, attendance, and policy interpretation issues.
• Lead and/or support impartial workplace investigations (e.g., harassment, discrimination, retaliation, code of conduct), including planning, interviews, documentation, findings, and recommendations.
• Partner with Legal and HR to assess risk, ensure consistency, and support sound decision-making, including disciplinary actions and terminations.
• Develop and drive proactive ER strategies (trend analysis, root cause, preventative action plans) to strengthen engagement and reduce repeat issues.
• Design and deliver manager enablement (training, toolkits, coaching) on ER fundamentals, difficult conversations, documentation, and respectful workplace expectations.
• Coach and train junior colleagues on ER fundamentals, investigation best practices, documentation standards, and effective case management.
• Lead ERLR projects and workstreams (e.g., policy updates, process enhancements, training initiatives, case management optimization) from scoping through implementation and change adoption.
• Identify trends and make recommendations on continuous improvement opportunities to enhance the employee experience, strengthen leader capability, and improve ER process consistency.
• Maintain case management records, ensure timely resolution, and produce dashboards/insights for HR and business stakeholders.
• Partner with Centers of Expertise (Total Rewards, Talent, Security, EHS) on cross-functional matters impacting employee experience and compliance.
• Help ensure practices align with applicable federal, state, and local employment laws and company policies.

Qualifications

• A minimum of a bachelor’s degree is required (HR, Industrial Relations, Business, or related field preferred)
• 6+ years of progressive experience in employee relations, HR investigations, and/or HRBP roles with significant ER scope.
• Working knowledge of employment laws and ER best practices (e.g., Title VII, ADA/ADAAA, ADEA, FMLA, and wage and hour considerations), and experience partnering with Legal.
• Demonstrated experience conducting investigations and writing clear, objective documentation.
• Strong coaching and influencing skills with the ability to advise senior leaders and navigate sensitive situations with discretion.
• Excellent communication skills (verbal, written, and presentation) and comfort facilitating difficult conversations.
• Analytical mindset with ability to identify trends, assess risk, and recommend practical solutions.
• Ability to work independently while managing multiple priorities, meeting deadlines, and operating effectively in a high-volume, fast-paced, matrixed environment.

Preferred Qualifications

• Experience supporting ER in complex environments (e.g., multi-site operations, matrixed organizations) and partnering with cross-functional stakeholders.
• Experience leading ER-related projects and change initiatives (e.g., policy/process improvements, training rollouts, case management enhancements).
• Experience in highly regulated industries (e.g., healthcare, pharmaceuticals, medical devices, consumer health, manufacturing).
• Prior use of HR case management tools (e.g., ServiceNow, HRIS ticketing systems) and comfort producing metrics and insights.
• Professional certifications such as SHRM-CP/SHRM-SCP, PHR/SPHR, or similar.

Location & Travel

• Location: Tampa, FL or New Brunswick, NJ. Work model: Hybrid Travel: Up to 10% as business needs require.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits