Job Description
Position Title: Manager, Early Years and Childcare
Program: Early Years and Childcare
Department: Children and Family Services
Status and Hours: Regular Full-time, 35 hrs/week
Pay Scale: $48.042 per hour - $56.52 per hour
Reports to: Director, Children and Family Services
Application Deadline: October 16, 2026
This is an existing vacancy.
Benefits include:
- 4 weeks vacation plus other leave entitlements
- Extended Group Health benefits
- Flexible Health and Wellness Spendings Account
- HOOPP Pension plan
Who are we?
Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.
Job Summary
The Early Years and Childcare Manager is responsible for all aspects of managing the programs with their portfolio including oversight of the program service models, research and evaluation, human resource management, financial management, program and proposal development, building and maintaining stakeholder relations and management of issues.
The manager is responsible to develop and implement a strategy of building and maintaining competency within the team and broader agency on new learnings effecting the early years and childcare sector i.e. How Does Learning Happen, Brain Story.
This position includes responsibility for implementing a comprehensive program plans and evaluation strategy; Providing leadership, direction and change management to a large, multidisciplinary team; Building and maintaining partnerships with local community service providers and partners; Ensuring funder target and data collection requirements are met.
The Early Years and Childcare Manager participates in, and contributes to, PQCHC’s leadership and management teams.
Reporting Relationship
This position reports to the Children and Family Services Director who reports to the Chief Executive Officer.
Position Responsibilities
- Program Delivery
- Responsible for program outcomes aligned with program descriptions, contracts and funder requirements
- Directs the planning, implementation, administration and evaluation of programs with their portfolio.
- Creates a framework that informs, defines and measures program outcomes and activities.
- Informed by the Strategic and operational plans, the Manager develops an annual program funding plan
- Determines staffing, space and other resources (including total budget, equipment, workloads, etc.) that are required to deliver the assigned Children and Family Services programs.
- Oversees the hiring, supervision and evaluation of staff as appropriate to the programs.
- In consultation with the Director of Children and Family Services, negotiates and monitors service delivery agreements.
- Prepares and manages multiple program budgets in coordination with the Director of Children and Family Services
- Participates in the development of policies and procedures for the programs.
- Develops, coordinates and supervises activities to collect and analyse services data and reporting.
- Develops and implements mechanisms to ensure quality of care and service effectiveness and efficiency.
- Adheres to the practice of continuous program improvement to build collective program capacity.
- Ensures maintenance of professional practice standards.
- Works closely with other programs within Pinecrest-Queensway Community Health Centre and organizations related to the delivery of the program.
- Liaises with service providers outside the programs and with community groups to ensure the effective delivery of services.
- Program Leadership
- Maintains a robust knowledge of the local needs of the community within the program catchment area. Ensures accountability requirements of funder are met through on-going data collection, analysis, reporting and developing continuous improvement strategies.
- Assists in the development, delivery and maintenance of protocols, mechanisms and materials that support the programs activities.
- Through the development of an annual plan- Leads the Pedagogy learning for the dept and builds agency understanding and competency
- Provides leadership and direction to the Children and Family Services Programs within their portfolio.
- Maintains an awareness of current issues related to Children and Family Services within the sector and funder priorities with the City and Ministry of Children, Community and Social Services
- Provides support for the development and implementation of programs (e.g. work plans, workloads/space/equipment requirements, ongoing problem-solving.)
- Participates on committees and working groups as required.
- Supports research initiatives
- Development and Maintenance of Community Contacts
- Maintains close working relationships with program partners and funders
- Represents the program at relevant sector meetings
- Responds to client requests and complaints.
- Coordinates, administers or participates in programs in collaboration with other external organizations and networks.
Standard CHC Employee Responsibilities
As an employee of Pinecrest-Queensway Community Health Centre, this position is responsible for the following:
- Administrative
- Working in a manner that preserves confidentiality and seeks to minimize risk in keeping with Privacy and Confidentiality Policies and Procedures.
- Contributing to the Centre’s activities to collect, analyse and report on data and relevant information, and participate in research.
- Maintaining competence, and where applicable, a professional licence to practice.
- Contributing to the Centre’s practices of hiring, orienting and training of staff.
- Working during both regular and extended hours of operation in locations identified by the Centre.
- Submits requests for leave and overtime worked in a timely manner.
- Complies and adheres to all applicable Centre policies and procedures.
- Organizational
- Working in a manner that incorporates health promotion and recognizes the determinants of health.
- Incorporating and strengthening collaborative and interdisciplinary teamwork.
- Respecting and valuing the diversity of communities and individuals.
- Supporting the Centre’s student and volunteer placement programs.
- Promoting awareness of and participation in Centre activities.
- Contributing to the Centre’s work by participating in meetings and committees.
- Contributing to the Centre’s efforts to secure and maximize resources for current and new programs, services and activities.
- Participating in the Centre’s efforts to enhance its capacity through staff development.
- Occupational Health and Safety
This position must also work within the scope of all legislative and Centre policies related to Occupational Health and Safety. In this capacity:
- Participates in Occupational Health and Safety training as required by the position:
- WHMIS
- Workplace Violence Prevention
- Health and Safety Awareness
- Accessibility Training
- Non-Violent Crisis Intervention
- Uses personal protective equipment when required (e.g. gloves, masks, panic buttons, etc.)
- N/A
Position Requirements
- Education
- Master’s level degree from a recognized university in early childhood education, social science or a Baccalaureate degree and three to five years progressive leadership experience.
- Professional Experience
- A minimum of 3 years leadership experience, preferably in a community-based setting
- Demonstrated experience with general management principles including financial and human resources
- A minimum of three years supervisory experience
- Experience in quality improvement planning
- Experience in family support programs and licensed childcare
- Experience in preparing and writing funding proposals
- Experience in liaising with funders, partners and leaders of the community
- Experience in a community-based setting an asset.
- Excellent knowledge of Ontario's Pedagogy for the Early Years, brain development and How Does Learning Happen
- Key Competencies
- Demonstrated ability to promote and model team work.
- Demonstrated ability to work in a multi-disciplinary team environment
- Knowledge of diverse populations
- Awareness of current issues and developments in the respective field.
- Linguistic Profile
- Bilingual preferred
- Other languages are an asset
- Personal Suitability/Other Requirements
- Excellent communication and interpersonal skills.
- Fluency in English essential, other languages desirable.
- Valid drivers’ license and access to a vehicle required.
- Proficiency in computer skills.
