Landmark Group

Manager - E-Commerce (Category Management)

Landmark Group  •  United Arab Emirates (Onsite)  •  6 hours ago
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Job Description

Sales and Commercial Performance

Formulate and implement strategies & procedures for better commercial performance

Study online competition for Furniture on a daily / weekly / monthly basis

Take corrective actions for our pricing, recommend items based on past learning and ongoing competition activities

Plan promotion/event for E-commerce sales

Forecast products & quantities for the sale and ensuring the inventory/stock availability

Work closely to ensure that the range is representative rightly on E-Com/Website.

Work closely with Buyers for E-commerce exclusive product and range (not for store)

Analyse the MIS/Reports and highlight the key trends and way forward

Suggest improvements based on benchmark practices

Content & Online Promotion

Ensure 95% listing of all livestock on the e-commerce portal at any given time

Circulate weekly count of active items listed Vs active stocks in portfolio department wise (every Week)

Ensure timely testing of links and implementation on the e-commerce portal

Recommend ecommerce store promotions in consultation with the Buyers, Retail Ops & Marketing

Ensure all required communications for the promotions is developed, designed within the timeline

Recommend events specific to Brand, Product category and Season

Forecast along with the Buyers & Retail Operations to the increase in footfall sales during the promotions

Competition Mapping

Conduct periodic market research to study the customer profile/preferences & buying patterns

Conduct market research to study the effectiveness of the media campaign & with respect to the money spent, in coordination with digital marketing team

Ensure being proactive on tracking various competition websites and take corrective actions

MIS

Weekly reports on category (Top Seller, Ageing analysis, Ecom Exclusive Sharing, Etc.)

Operation Reports (NPS, CC Complaints, Product Feedback)

Budgeting & Planning

Review the sales budgets and make recommendations to the management as deemed necessary

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

Landmark Group

About Landmark Group

Founded in 1973 in Bahrain, Landmark Group has grown to become one of the largest and most successful omnichannel retail and hospitality conglomerates, with presence across 17 countries in the Middle East, Africa, India and Southeast Asia. Based in the UAE since 1990, the Group owns and operates 21 established homegrown and 4 franchise brands across an extensive network of more than 2,200 outlets, encompassing a gross leasable area of 30 million square feet.

Landmark Group's success is driven by its diverse portfolio of established brands, across multiple retail categories, offering a comprehensive range of products across fashion, home, groceries and electronics. These include Centrepoint, Max Fashion, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, Viva, Emax, Home Box, Styli, Shoexpress, Spar and Easybuy.

Beyond retail, Landmark Group has diversified into the leisure, fitness and hospitality sectors with brands like Fitness First, Citymax, Fun City, Fun Ville, Zafran and Carluccio’s. The Group boasts unparalleled logistics capabilities, owning the MENA region's largest privately-owned distribution hub - Omega Logistics and Logistiq, which offers state-of-the-art third-party logistics services.

Landmark Group places a strong emphasis on delivering exceptional value and achieving customer satisfaction throughout its comprehensive product range. Across its loyalty programmes, the Group enjoys a loyal customer base with more than 35 million active users.

The company has a dedicated workforce of more than 53,000 employees and continues to be certified as a Great Place to Work (GPTW) since 2017.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
Unknown
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