Job Description

Risk and Governance Execution

Drive and manage end-to-end execution of governance frameworks, including RCSA, CET, KRI, LED, CIM and new digital product assessments by ensuring governance outputs are properly documented, risk-focused and aligned with departmental requirements.

• Lead coordination of inputs and follow-ups from relevant teams to ensure timely completion of governance activities
• Drive and support the preparation of risk assessments, control updates and governance submissions
• Ensure outputs are consistent across the department and supported by proper evidence
• Track agreed actions and ensure control improvement items are followed through
• Prepare and deliver structured updates for the Head and relevant stakeholders
• Drive and support stakeholder alignment on key risk positions, observations and outcomes

Risk Sensing and Control Monitoring

Manage and enhance control monitoring activities across departmental systems, services, payment flows, financial control points, GL-related processes and other key operational areas.

• Lead the expansion of control monitoring coverage and CET scripts across systems, services, payment flows, financial control points (including GLs), and departmental processes
• Lead and coordinate the expansion of control monitoring coverage and test scripts across systems, services, payment flows, financial control points (including GLs), and departmental processes.
• Proactively identify risks and escalate issues in a timely manner, with clear articulation of potential impacts.
• Review exceptions, new and recurring issues by working with relevant teams to strengthen controls and avoidance of repeated issues.

Loss Event and Incident Governance

Manage and drive end-to-end administration of loss event and incident governance processes.

• Lead the coordination of LED reporting, documentation and follow-up actions
• Conduct and drive root cause analysis and impact assessment for incidents and control failures
• Track remediation action plans and ensure timely closure of agreed actions
• Follow up with relevant teams to ensure corrective and preventive actions are practical and sustainable
• Maintain proper documentation and evidence to support incident governance requirements

Reporting and Stakeholder Coordination

Support the preparation of risk reporting and stakeholder updates for the Head and management team, covering risk posture, control gaps, governance activities and assessment outcomes.

• Conduct active checkpoint meetings to track progress, review risks, and ensure timely issue resolution.
• Coordinate information requests and engagements with Internal Audit, Group Risk, Group Legal and Compliance
• Track audit, risk and compliance matters to ensure timely responses and closure
• Support the department in maintaining adherence to relevant governance frameworks
• Work closely with Digital teams to ensure proper understanding and execution of governance requirements