Job Description

The incumbent will report to the Head, Distribution Middle Office and will be responsible for Fit & Proper assessment of candidate who is required to be RNF for Income Insurance Limited and Income Advisory Group Subsidiaries

This role leads the Distribution Growth Support & Compliance to deliver a seamless onboarding experience across distribution channels, while driving operational excellence and continuous improvement.

Responsibilities include:

1. Distribution Growth Support & Compliance

Ensure compliance with MAS Representative Notification Framework (RNF) through robust Fit & Proper assessments and enhanced monitoring:

• Review and escalate Fit & Proper assessments in line with MAS RNF requirements (e.g., adverse findings, recommended monitoring)
• Conduct periodic monitoring activities, including periodic reviews with distribution channels
• Provide management report on cohort & profile of distribution channels
• Conduct regular continuous fit & proper monitoring & assessment such as screening & annual declaration
• Oversee daily credit monitoring for distribution channels
• Review and maintain Fit & Proper frameworks and SOPs in accordance with MAS Notices, regulatory changes & business process changes
• Conduct fraud detection exercise on regular basis

1. Supervisory / Other Duties

• Represent department as Risk & Compliance & Business Continuity representative
• Provide regular report for management, industry & regulatory reporting
• Identify and implement automation opportunities to reduce manual processes (e.g., eRecruitment, digitalization initiatives)
• Collaborate with internal stakeholders and external vendors (e.g., IT, Compliance) to streamline agent-related transactions
• Lead and develop high-performing teams to achieve operational goals
• Manage internal and external audit request

Requirements

• Diploma / Bachelor’s in any discipline
• Strong familiarity with MAS guidelines, including the Representative Notification Framework (RNF), and other relevant regulatory notices
• Minimum 3–5 years of experience in insurance distribution operations or regulatory compliance with exposure to Life Insurance distribution channels preferred
• Experience in Fit & Proper assessments and enhanced monitoring protocols
• Excellent stakeholder management skills, with the ability to collaborate across compliance, IT, legal, and distribution teams
• Analytical mindset with a focus on process optimization, automation, and digital transformation