Job Description

Lead and oversee distribution center/warehouse operations to ensure overall efficient and effective operations.

General Responsibilities

• Oversee and lead the development and enhancement of distribution center strategies, policies and processes to optimize warehouse capacity, enhance productivity and minimize costs
• Oversee the distribution center operations to ensure fulfillment of orders and distributions are completed in timely manner.
• Oversee manpower resources and utilization, and plan critical resources in advance to ensure efficient distribution center operations
• Determine equipment, infrastructure and facilities requirements to ensure availability and reliability
• Monitor and identify operational cost drivers, establish business controls and provide solutions to reduce costs and increase revenue
• Oversee distribution center operations to ensure distribution center is in compliance with good documentation practice (GDP)
• Institute and sustain quality control measures/procedures to ensure accuracy of stocks/inventory and prevent damage to goods whether in storage or transit
• Ensure the quality of the product and service within the warehouse is maintained at the highest possible standards for the customer
• Manage root cause analysis and establish corrective actions on stocks holding, product quality and trade fulfillment
• Manage customer services and relationships through providing regular feedback and periodic operations review
• Collaborate with internal stakeholders (e.g. Sales, Business Development, etc.) to develop existing and new business to maximize utilization of warehouse.

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Functional Skills and Knowledge

• Minimum two to three years’ experience in a similar role
• Minimum three years’ experience in a managerial capacity
• Demonstrate in-depth understanding of distribution center, distribution and transportation.
• Proven experience in managing warehouse operations, KPIs and cost structures.
• Proven experience in managing complex supply chains in a multinational and cross-border environment.
• Proven experience and know-how in cost efficiency/reduction and productivity improvement initiatives.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).

Education

Bachelor and/or Master’s degree in Supply Chain, Logistics Management or related field.