Position
Title:
Manager, Direct Sales

Base Salary:
$44,500 to $70,800 annually DOE

Commission:
Target commission of $52,000 annually

Bonus:
Target annual bonus

Benefits:
Medical, dental, vision, 401k, flexible spending
account, paid sick leave and paid time off, parental leave, quarterly
performance bonus, training, career growth and education reimbursement programs.

Ziply
Fiber is a local internet service provider dedicated to elevating the
connected lives of the communities we serve. We offer the fastest home
internet in the nation, a refreshingly great customer experience, and affordable plans
that put customers in charge.

As
our state-of-the-art fiber network expands, so does our need for team
members who can help us grow and realize our goals.

Our Company
Values:

• 
  Genuinely Caring:
  We treat customers
  and colleagues like neighbors, with empathy and full attention.

• 
  Empowering You:
  We help customers
  choose what is best for them, and we support
  employees in implementing new ideas and solutions.

• 
  Innovation and Improvement:
  We
  constantly seek ways to improve how we serve customers and each
  other. 

• 
  Earning Your Trust:
  We build trust
  through clear, honest, human communication.

Job Summary

The Manager, Direct Sales,
will be responsible for building and maintaining a Direct Sales team for the Residential
Sales Organization. This includes Direct Sales Account Executives or Account
Managers that sell to MDU residents, Residential door-to-door, and aid in the
development of new fiber communities.

Essential
Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed.

Sales Leadership & Performance Management

·
Lead and develop a high-performing sales team of
15+ Direct Sales Account Executives (DSAEs) and Account Managers (AMs) overseeing
hiring, onboarding, training, and fostering continuous growth and performance.

·
Meet and exceed monthly sales performance
expectations for all sales channels.

·
Monitor and evaluate sales performance reporting
dashboards with BI team.

·
Create and monitor lead and lag sales
performance measurements.

Sales Operations, Processes & Training

·
Build and execute processes and sales
initiatives to increase customer penetration across the footprint.

·
Facilitate the creation of e-learning, classroom
sales training materials, and associated curriculum in tandem with Sales
Trainer.

·
Assist in building new order entry processes for
sales team.

·
Financial responsibilities include operational
expense tracking, processing mileage reimbursements, payments to community
event organizers, and others.

Market Development, Community Engagement & Strategy

·
Host community building events as new fiber
areas are launched.

·
Marketing team collaboration; offer strategy
& communication, collateral material creation & distribution.

·
Monitor industry developments (technical,
regulatory, and otherwise) and apply critical thinking for strategic and
customer impact analysis.

Other Duties

·
Performs other duties as required to support the business and
evolving organization.

Required Qualifications:

·
High school diploma or GED.

·
Minimum four (4) years of Telecom industry experience.

·
Minimum four (4) years of Sales Management experience.

·
People management experience leading teams of 15 plus direct reports.

·
Documented record of meeting and exceeding sales performance
expectations.

·
Excellent communication and customer service skills.

·
High proficiency in MS Office products.

·
Strong financial analysis and project management abilities.

·
Competency in making data driven business recommendations.

·
Analytical and problem-solving aptitude.

·
Must have reliable transportation and willing to travel as needed.

·
Must have and maintain a valid driver’s license, auto insurance, and
satisfactory driving record.

Preferred Qualifications:

·
Bachelor's degree in related field.

Knowledge, Skills, and Abilities:

·
Ability
to work independently and apply sound judgment and reasoning skills to a
variety of situations.

·
Ability
to multi-task and collaborate effectively with other personnel to meet
deadlines.

·
Strong
verbal and written communication, attention to detail, and organizational
skills.

·
Ability
to work within critical deadlines.

·
Ability
to adjust to rapidly changing priorities and schedules.

·
Ability
to provide excellent customer service.

·
Ability
to drive on behalf of the company in a safe and responsible manner.

Work Authorization

Applicants must be currently authorized to
work in the US for any employer.
Sponsorship is not available for this position.

Physical Requirements

The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.

Essential and marginal functions may require
maintaining physical condition necessary for bending, stooping, sitting, walking,
or standing for prolonged periods of time. The employee must occasionally lift
and/or move up to 25 pounds. Specific vision abilities required by the job
include close vision, distance vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus. This role involves driving within
a specific region or territory and requires the ability to safely perform all
functions of operating a motor vehicle.

Work Environment and Additional Information

Work is performed in an office setting with
exposure to computer screens and requires extensive use of a computer,
keyboard, mouse, and multi-line telephone system. The work is primarily a
modern office setting.

At all times, Ziply Fiber must be your
primary employer. Unless otherwise prohibited by law, employees may not hold
outside employment nor be self-employed without obtaining approval in writing
from Ziply Fiber. In holding outside employment or self-employment, employees
should ensure that participation does not conflict with responsibilities to
Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is
an equal opportunity employer. Ziply Fiber will consider all qualified
candidates regardless of race, color, religion, national origin, gender, age,
marital status, sexual orientation, veteran status, and the presence of a
non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background
check as conditions of employment. Ziply Fiber may require a pre-employment
drug screening.

Ziply Fiber is a drug free workplace.