Singtel

Manager, Digital Governance

Singtel  •  Singapore, SG (Onsite)  •  4 hours ago
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Job Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.


What you will do?

  • Governance Support
    • Assist in developing and maintaining governance frameworks aligned to NCS’s IT and Data strategy.
    • Support advisory activities on governance, risk, and compliance (GRC) matters.
    • Track and report on emerging regulatory trends (e.g., PDPA, cybersecurity, AI governance).
  • Policy Management
    • Contribute to policy lifecycle management, including reviews, updates, and documentation.
    • Coordinate with Legal, Cybersecurity, and Enterprise Architecture teams to maintain policy architecture.
  • Audit Coordination
    • Support internal and external audits related to IT and Data governance.
    • Collate evidence, prepare audit responses, and track remediation actions.
    • Maintain documentation and assist with control testing.
  • Compliance & Controls
    • Monitor compliance controls across IT systems and data platforms.
    • Partner with audit and risk teams on assessments and remediation activities.
    • Maintain central repository of compliance evidence and artefacts.
  • AI Governance
    • Assist in administering governance processes for AI-enabled tools and platforms.
    • Support compliance assessments and responsible use guidelines.
    • Collaborate with Legal, Cybersecurity, and Enterprise Architecture on AI-related risks.
  • Operational Excellence
    • Embed governance into system lifecycle processes.
    • Support continuous improvement initiatives, including automation and reporting.
    • Promote pragmatic, scalable, and business-aligned governance practices.
  • Data Governance
    • Assist in reporting on Data Governance initiatives to stakeholders.
    • Support the enterprise Data Governance framework, including data ownership, quality, lifecycle management, privacy, and compliance.
    • Collaborate with Data Protection Officer (DPO), Group GRC, and Cyber teams on data protection compliance.
Singtel

About Singtel

Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, 5G and technology services to infotainment to both consumers and businesses. The Group has presence in Asia, Australia and Africa and reaches over 740 million mobile customers in 21 countries. Its infrastructure and technology services for businesses span 21 countries, with more than 428 direct points of presence in 362 cities.

For consumers, Singtel delivers a complete and integrated suite of services, including mobile, broadband and TV. For businesses, Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cyber security capabilities.

Singtel is dedicated to continuous innovation, harnessing next-generation technologies to create new and exciting customer experiences as we shape a more sustainable, digital future. The Group’s purpose is grounded in empowering our people to innovate better ways to connect with customers, unlock new possibilities for future businesses to thrive and foster a sense of ownership and belonging to better serve our stakeholders, partners and communities.

Industry
Telecommunications
Company Size
5,001-10,000 employees
Headquarters
Singapore, SG
Year Founded
1879
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