Job Description

Job Purpose:

Oversee the application deployment and batch jobs scheduling and management within the bank.

This role involves application deployment and migration, batch jobs scheduling and management, and also system integration and automation. Additionally, the position needs to collaborate with various IT infrastructure and application teams to manage operations and monitor batch jobs.

Main Responsibilities:

Application Deployment & Migration:

• Perform application software migration from staging to production environments.

• Copy object modules to production environments based on application implementation instructions and deployment packages.

Batch Job Scheduling & Management:

• Install, configure, and support IBM Tivoli Workload Scheduler (TWS) infrastructure across all subscribed devices.

• Design and configure batch jobs, including trigger times, task dependencies, pre/post-execution conditions, and exception handling.

• Integrate TWS with MailEnable for automated email alerts to the operations team.

• Provide various daily reports such as the “Production Outstanding TWS Job” and “TWS Job Status Report”.

• Perform job runtime analysis and tuning to optimize performance.

System Integration and Automation:

• Integrate monitoring tools (Netgain, PRTG) with ITSM platforms (ServiceNow) to enable automated incident ticketing and alerting.

• Design and implement auto-triggering mechanisms for condition passing between Open Systems and Mainframe environments.

Operational Tools and Monitoring:

• Install, configure, and support MailEnable and its email client as a centralized operations console.

• Design and prepare step by step procedures for operators to perform manual operations based on application operational manuals.

• Monitor job execution and system health, ensuring timely issue detection and resolution.

Operational Readiness and Documentation:

• Prepare and update typhoon procedures and other contingency plans in alignment with the latest application operational manuals.

• Maintain accurate documentation for batch jobs, logsheets, and system configurations.

Incident Response and Support:

• Respond to production incidents, perform root cause analysis, and implement corrective actions.

• Collaborate with application support and infrastructure teams to ensure timely resolution and minimal business impact.

Incumbent Requirements:

Education and Qualification:

• A bachelor's degree / diploma in computer science, information technology, or a related field is often preferred.

Work Experience:

• Minimum 5-8 years of relevant experience in IT operations, batch job scheduling, and system integration.

• Experience in banking industry is preferred.

Technical Skills:

• Proficient in IBM Tivoli Workload Scheduler (TWS), MailEnable, integration of monitoring tools and ITSM platforms to enable incident ticketing and alerting.

• Have experience supporting batch job design and deployment in a medium or large scale.

• Experience in batch monitoring and tuning.

Personal Skills:

• Strong analytical and problem-solving skills.

• Excellent communication and documentation abilities.

• Ability to work independently and in a team-oriented environment.

• Commitment to continuous learning and professional development.