Job Description
The Demand Planning Manager is responsible for:
Leading the development, governance, and continuous improvement of the demand planning process for the business. This role owns the translation of sales, customer, market, product, financial, and operational signals into a credible demand plan that supports the SIOP process that leads into strategy and executive decision-making. The role leads monthly Demand Review processes, manages forecast assumptions at the appropriate product/channel/customer/location level. You will work with partners cross-functionally to resolve data and planning gaps, and develop scalable, repeatable planning processes that improve forecast quality, business alignment, and operational readiness.
This position will serve Rheem North America, located inRoswell, GA (Hybrid). This role follows our hybrid work arrangement, with team members working in the office Monday through Thursday and remotely on Fridays.
- Lead the monthly demand planning and Demand Review cycle, including baseline statistical forecast review, cross-functional input collection, consensus demand planning, and communication of demand outlooks, risks, and opportunities.
- Own and continuously improve the demand plan across product categories, channels, customers, plants, and planning locations, ensuring the plan supports SIOP, supply planning, material planning, inventory planning, and executive business reviews.
- Develop, validate, and maintain demand assumptions using statistical forecasts, sales & customer input, historical trends, market signals, promotions, NPI plans, and lifecycle changes.
- Facilitate cross-functional alignment with Sales, Product, Operations, Supply & Inventory Planning, Finance, IT/Data, and external partner teams to ensure forecast assumptions are understood, challenged, and translated into actionable planning outputs.
- Manage KPI’s and metrics for accuracy, forecast attainment, forecast bias, outliers, and systemic data issues; and lead continuous improvement actions that improve accuracy, planning quality, and decision speed.
- Lead demand planning support for NPI, product lifecycle, phase-in/phase-out, and product hierarchy processes, including ensuring new item data is reflected in planning systems.
- Build executive-ready demand planning content, including Demand Review decks, ESIOP inputs, market share/risk analysis, waterfall/bridge summaries, and action-item tracking.
- Develop repeatable, scalable, and well-documented planning processes, templates, data files, and knowledge-transfer materials that improve team resilience and allow consistent execution across monthly planning cycles.
- Lead, coach, and develop demand planning team members; clarify ownership, build planning capability, and reinforce disciplined, data-backed collaboration with partner functions.
- Drive and build value-add collaborative relationships with customer-facing functions and Ops/Manufacturing.
- Maintain high discipline around master data, planning parameters, and line rates.
- An innovative solution-first spirit and an ability to think creatively.
- Bachelor’s Degree in the areas of Supply Chain Management, Business, Mathematics, Statistics, Data Analytics, Engineering, Finance, or Logistics preferred.
- 5 years of progressive experience in demand planning, SIOP/S&OP, supply chain planning, sales forecasting, operations planning, inventory planning, or related supply chain analytics.
- High technical aptitude with analytics, presentation content, and communication skills
- Able to work with cross-functional teams and external subject matter experts.
- Passionate about building and owning innovative, customer-facing services/products.
- Proficient computer skills and in-depth knowledge of relevant software such as: Oracle Cloud SCM, Excel, PowerPoint, and ERP supply chain management systems
- Excellent analytical and problem identification/solving skills with strong modeling, scenario building, and data visualization skills.
- Driving Collaboration: Creates an environment of teamwork that integrates the customer perspective, ultimately producing maximum results.
- Exhibiting Agility: Aligns people, processes, and strategies to drive flawless execution in an ever-changing environment.
- Promoting Entrepreneurship: Develops ongoing excellence and effective business growth while maintaining company culture, cultivating talent, and demonstrating ethics and integrity.
- Accelerating Impact: Builds confidence by modeling behavior, effective communications, and positive influence.
HOW TO STAND OUT
- Master’s degree in supply chain, Business Administration, Analytics, or related field.
- HVAC / Water Heating industry experience preferred.
- Experience using Oracle Cloud
- Experience with Sales, Inventory, & Operation Planning (SIOP) process
- Continuous Improvement projects in a manufacturing operations environment
- APICS Certified Supply Chain Professional or relevant supply chain certification
As a leader at Rheem, how you achieve results is as important as the results you achieve. While LEADING OTHERS, you will be expected to demonstrate the following competencies and behaviors:
- Aligning Performance for Success
- Applying Business Knowledge
- Building Talent
- Building Trusted Relationships
- Communicating with Impact
- Customer-Orientation
- Delegating Tasks
- Executing/Leading the Team
- Facilitating Change
- Fostering Relationships/ Emotional Intelligence
- Influencing
- Problem Solving & Decision Making
- Supporting Innovation
Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
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At Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we’re passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives—every day.
Our Behavior Based Values set us apart:
- Listening to Understand – Open mind, learning from others, accepting feedback, embracing the objective
- Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect
- Thinking Creatively – Applying creativity, seeking improvements, understanding from the customers’ lens
- Acting with Responsibility – Owning decisions and actions, acting with integrity, embracing accountability
Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.
Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.
