It's fun to work in a company where people truly BELIEVE in what they're doing!
To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.
Grade 12 (Matric) – Essential
Relevant Food / Retail / Culinary qualification – Advantageous
3–5 years retail experience within Fresh Foods / Deli
Minimum 2 years supervisory / management experience
Strong knowledge of food safety & hygiene standards
Deliver outstanding customer service through active engagement and visible presence on the floor
Ensure service counters are fully staffed and customer-focused
Manage customer complaints, queries, and special requests professionally
Drive suggestive selling and product knowledge among staff
Maintain high standards of hygiene, presentation, and merchandising
Achieve departmental sales, GP, and margin targets
Monitor daily sales performance and implement corrective actions
Control shrinkage, waste, and markdowns
Analyse sales trends and identify growth opportunities
Execute promotions and seasonal plans effectively
Ensure compliance with Pick n Pay SOPs and food safety standards
Maintain product quality, freshness, and correct rotation (FIFO)
Manage stock ordering, receiving, and inventory levels
Ensure correct pricing, labelling, and legal compliance
Maintain equipment, displays, and back-up area standards
Enforce hygiene and sanitation standards
Ensure compliance with HACCP and Health & Safety regulations
Monitor temperature controls and storage practices
Conduct regular quality checks
Manage stock levels to prevent overstocking or stockouts
Minimise waste through effective planning and controls
Conduct stock takes and investigate variances
Implement waste reduction initiatives
Lead, coach, and develop Deli staff
Manage performance through regular feedback
Identify training and development needs
Ensure staffing aligns with trading patterns
Foster a positive and high-performance team culture
Manage departmental budgets and expenses
Control labour costs and productivity
Complete required reporting and documentation
Ensure adherence to compliance standards
Sales growth & achievement vs target
Gross Profit (GP) & margin performance
Waste & shrinkage control
Stock availability & rotation compliance
Food safety & audit compliance
Customer satisfaction & service levels
Staff productivity & engagement
Closing date 20 September 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Discover who we are
Welcome to Pick n Pay, where family values and customer-centricity converge to create an unparalleled shopping experience. Since 1967, when the visionary Raymond Ackerman championed the cause of consumers by acquiring the first few stores, the Ackerman family's dedication has steered our journey of growth and expansion.
Today, Pick n Pay stands tall across South Africa, Botswana, Zambia, and Lesotho, embodying our commitment to serving communities far and wide. Additionally, we proudly hold a 49% share in TM Supermarkets, a Zimbabwean retail giant, further extending our reach and impact.
Our core offering spans groceries, clothing, and general merchandise, tailored to meet the diverse needs of our customers. But our dedication doesn't stop there. We go beyond the ordinary, offering value-added services that align with the evolving expectations of our patrons.
The Group strives to address socio-economic challenges through the supply of high-quality, affordable food for all customers, while providing significant employment and economic opportunities across its value chain.
To ensure utmost convenience and accessibility, Pick n Pay operates through various store formats, including both franchised and owned establishments. Whether you step into our stores for a quick grocery run or a leisurely shopping spree, expect nothing less than a seamless and enriching experience at Pick n Pay—the quintessential family store focused on you, our valued customer.
