Job Description

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week

No relocation is provided for this opportunity

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

This position will join a team of digital transformation experts who are driving efficient processes, accurate data, and reliable reporting across our enterprise. The Digital Business Integration team has a wide-ranging responsibility to drive the global implementation of SAP S/4HANA, improve process integration, standardize data, drive automation of tasks, build reporting to provide meaningful insights, and introduce artificial intelligence and machine learning to our enterprise solutions. This position will identify opportunities for Production Planning and Detailed Scheduling activities, organize and prioritize opportunities to align to our objectives, collaborate with our Digital & Transformation team to design resilient, global, digitally-enabled planning processes, execute process and system improvements, manage change communication and acceptance across the enterprise, and articulate progress and benefit realization.

Essential Duties and Responsibilities

• Lead workshops and interviews with Subject Matter Experts to identify transformation or enhancement opportunities; identify process and system improvement opportunities
• Develop User Acceptance Testing; facilitate testing activities with process experts and system users
• Identify root cause and corrective actions to enhance processes
• Plan and execute enhancements and project milestones per plan
• Champion and drive end-user adoption of digital solutions in the organization
• In partnership with subject matter experts and functional leaders, develop goals and objectives related to process area
• Drive internal and external research and application of best practices within process area
• Drive collaboration across functional and geographical boundaries as required by enterprise wide, end to end, cross functional processes
• Interpret and draw insights from ticket trends and create corrective/preventative action plans
• Other duties as assigned

Additional Responsibilities

• Defining requirement solutions and developing processes across the impacted functional areas in Production Planning and Detailed Scheduling, including assessment of interfaces and gaps.
• Driving required process enhancements in close collaboration with planning teams and Digital and Transformation.
• Managing stakeholders across functions and at different levels across process functions.

Education

• Bachelor's Degree in supply chain, computer science, data analytics, statistics, or related field; or equivalent work experience required

Work Experience

• Minimum 5 years of experience in project execution, process design, and/or systems implementation
• Experience with SAP (S/4HANA preferred), specifically with SAP Production Planning and Detailed Scheduling module

Preferred Knowledge, Skills and Abilities

• Ability to manage change effectively, including strong interpersonal communication skills that can be adapted to various levels of the organization; can articulate technical concepts to a non-technical audience
• Experience with Agile project management framework, and ability to set goals, create sprint plans, track progress, and hold team members accountable for timely delivery
• Experience and/or training in Generative Artificial Intelligence and Machine Learning, SAP BW/BI, Microsoft Power BI, and other tools in the Microsoft Fabric Platform or similar tools for process automation
• Ability to lead cross-functional teams collaboratively, encouraging resilience and maintaining a positive mindset
• Comfort with ambiguity and the ability to logically structure issues and recommend best practice solutions
• Mindset focused on continuous learning to maintain knowledge of industry trends, new technologies, and evolving best practices
• Deep Experience in Production Planning execution and processes

License and Certifications

• Formal training in SAP PPDS preferred

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

• Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
• Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
• Read and interpret data, information and documents
• Must maintain the ability to work well with others in a variety of situations
• Must be able to multi-task, work under time constraints, problem solve, and prioritize
• Ability to make independent and sound judgments
• Observe and interpret situations, analyze and solve problems #LI-NJ1 #LI-hybrid

What We Offer

Generous Paid Time Off (PTO):
Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.Recognition & Rewards:
Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.