Job Description

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ABOUT THE JOB

The Manager, Reporting & Insights plays a key role in enabling data-driven decision making across the Delivery, Intelligence & Innovation (DI&I) team and major programs including Big Rocks, TRR and Central Programs. ​

This role leads the delivery of reporting and insights that provide clear visibility of performance, risks and opportunities, ensuring data is accurate, accessible and aligned to business priorities. The role partners closely with stakeholders to translate complex data into meaningful insights that support delivery outcomes and strategic decision making.​

In addition, the role is accountable for leading and developing a high-performing team of data analysts and engineers, providing strong people leadership and driving capability uplift aligned to DI&I and NAB strategic priorities.

YOUR JOB RESPONSIBILITIES

• Lead and develop a team of data analysts and engineers to deliver high-quality reporting and insights. ​
  
• Design, build and maintain reporting solutions and dashboards to support DI&I and major programs including Big Rocks, TRR and Central Programs. ​
  
• Partner with stakeholders to define, track and enhance performance metrics, ensuring alignment to business priorities. ​
  
• Translate complex data into clear, actionable insights that inform decision making and highlight risks and opportunities. ​
  
• Ensure data quality, governance and consistency across reporting outputs.​
  
• Provide people leadership including performance management, quarterly check-ins and end-of-year outcomes, fostering an engaged and high-performing team culture.​
  
• Assess team capability needs and develop a structured uplift roadmap aligned to DI&I and NAB strategic priorities. ​
  
• Drive continuous improvement and standardisation of reporting and insights practices across the function.
  

YOUR SKILLS & EXPERIENCE

Experience​

• Significant experience in delivering reporting, analytics or insights solutions in complex, cross-functional environments. ​
  
• Experience working with large data sets, reporting and AI tools (e.g. SQL, PowerBI, Cursor or similar). ​
  
• Experience partnering with senior stakeholders to support performance management and decision making across programs or portfolios. ​
  
• Experience leading, coaching and developing teams, including performance management and career development.
  

Essential capabilities​

• Strong stakeholder management, with the ability to understand business priorities and translate them into reporting and insight requirements that deliver value. ​
  
• Advanced problem-solving and analytical capability, with a strong focus on turning data into actionable insights that influence decision making. ​
  
• Proven leadership of high-performing data, reporting or analytics teams, with a focus on outcomes, collaboration and continuous improvement. ​
  
• Ability to design and deliver scalable reporting solutions and dashboards that support portfolio and program performance tracking. ​
  
• Strong communication and storytelling capability to present insights clearly to senior stakeholders.
  

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day - from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

• Attractive salary

• 20-day paid annual leave and 7-day paid sick leave

• 13th month salary and Annual Performance Bonus

• Premium healthcare for yourself and family members

• Monthly allowance for team activities

• Premium welcome kit and occasional gifts of appreciation

• Extra benefits on your work anniversary

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain

• Clear roadmap for career advancement in both technical and leadership pathways

• Access to digital learning platform such as Udemy

• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)

• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)

• Sponsored English course with native teachers

• Opportunity for training in Australia

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance

• State-of-the-art & modern Agile office

• Food and beverages in the office pantry

• Employee Assistance Program to improve your physical and mental health

• Annual team activities and company events

• A solid and talented team behind you - great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.