Job Description

About Us

IAG Defence & National Security (DNS) is part of IAG, a specialist advisory firm supporting complex infrastructure, Defence and national security programs across Australia.

Our DNS team works closely with Commonwealth agencies and industry partners to deliver specialist expertise into nationally significant programs. Our success depends on our ability to identify, engage and mobilise highly specialised talent quickly and effectively. IAG is recognised as Veteran Friendly Employer under the Veteran Employment Program.

The Role

Data Managers support organisations with the sourcing, acquisition, management, integration
and sharing of data to provide business insights and drive data-based decision making.

Staff are required to work onsite a minimum of two days per week. At times, onsite attendance may increase to at least three days as operational needs arise.

Baseline security clearance required for this role.

About You

The successful Records Support Officer (Manager - APS5 equivalent) will be responsible for performing a range of records and information management functions, including:

• Accurately classify, capture, and store records in line with regulatory requirements and
  standards issued by the National Archives of Australia;
• Provide Content Manager system support to staff, including day-to-day user assistance,
  troubleshooting, and issue resolution;
• Deliver records and information management training and support to staff across the
  organisation;
• Carry out routine administrative tasks within Content Manager, such as mapping activities,
  user registrations, and permission checks;
• Coordinate the retrieval of physical records from offsite storage providers and undertake
  physical records management activities, including listing, filing, reporting, and tracking;
• Administer and maintain the Policy Library on the IBA intranet, ensuring documents remain
  current, controlled, and easily accessible;
• Provide operational support to the IAM project team during the transition from Content
  Manager to SharePoint, including information migration activities, user support, and
  change-related tasks.
• Respond to ad hoc information management requests.

Technical skills:

• Experience with Content Manager/TRIM including old versions of the product and
  Working knowledge of document management within SharePoint.

What we offer

With offices in Perth, Brisbane, Melbourne, Sydney, and Canberra, we’re a tight-knit team, working across some of Australia’s most critical infrastructure and Defence projects. We come from diverse backgrounds and pride ourselves on our flexible, supportive and collaborative team culture. We can offer great work, great people, great culture, great conditions, and an all-round great time, whilst you go about developing a great career in this space.

As part of IAG, you’ll be joining a team of more than 250 professionals’ working across a range of integrated workstreams in a friendly and approachable environment.