Job Description

Job Title

Manager – Dangerous Goods (DG) Management

Function

Operations – Safety

Reports To

Head – Safety

Location

Delhi/Mumbai

Travel Required

25% þ 50% ☐ 75% ☐

About DHL Blue Dart Express India:

Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.

Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.

If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.

Position Overview:

The Manager – Dangerous Goods (DG) Management is a specialised national-level role responsible for establishing and strengthening Blue Dart's Dangerous Goods management framework across its air and ground operations, ensuring regulatory compliance, safe shipment handling and effective prevention of undeclared or misdeclared dangerous goods entering the network.

Reporting to the Head – Safety, the position will serve as the organisation's technical subject-matter expert for Dangerous Goods classification, identification, acceptance, interception, transportation, spill management and safe disposal. A key priority will be to reduce DG-related interceptions by airlines through stronger preventive controls, operational procedures and employee awareness.

The role will develop standardised DG policies, training content, competency requirements and compliance monitoring mechanisms while working closely with regional Operations, Safety, Security, Commercial and Customer Service teams to ensure consistent implementation across locations.

The position is envisaged as an individual contributor role with pan-India functional responsibility, requiring strong technical expertise, independent judgement and the ability to influence geographically dispersed stakeholders without direct reporting authority.

The incumbent will also engage with airlines, regulatory authorities, training organisations and relevant industry bodies to strengthen Blue Dart's overall DG compliance and operational safety framework.

Job Purpose:

To establish and implement a robust, standardised Dangerous Goods management framework across Blue Dart's air and ground network, ensuring safe and compliant shipment identification, classification, acceptance, handling and transportation.

The role will focus on minimising undeclared and misdeclared Dangerous Goods shipments, reducing airline interceptions, strengthening operational controls, improving incident and spill management preparedness, and building DG awareness and competency across the organisation.

Through technical expertise, regulatory engagement and cross-functional collaboration, the incumbent will drive a consistent and proactive approach to Dangerous Goods risk management and compliance across the network.

Key Roles & Responsibilities:

Dangerous Goods Governance & Regulatory Compliance

• Develop and implement the organisation-wide DG framework covering classification, identification, acceptance, screening, interception and transportation across air and ground operations.
• Establish and standardise DG policies, SOPs, operational guidelines and escalation procedures in line with applicable IATA Dangerous Goods Regulations, ICAO Technical Instructions, DGCA requirements and relevant ground transport regulations.
• Define acceptance criteria, shipment restrictions and handling requirements for different categories of Dangerous Goods.
• Establish controls to identify prohibited, restricted, undeclared or incorrectly declared shipments before they enter the transportation network.
• Monitor regulatory developments and ensure timely revisions to operational processes and compliance requirements.
• Provide technical interpretation and guidance to internal stakeholders on DG regulations and shipment acceptance requirements.

DG Risk Prevention & Operational Safety

• Develop and implement initiatives to reduce the number of undeclared or misdeclared Dangerous Goods shipments intercepted by airlines.
• Strengthen preventive controls across pickup, processing, sorting, transit and dispatch operations to identify potentially hazardous shipments before airline handover.
• Establish standardised processes for safe DG handling, segregation, storage, spill management, incident response and disposal through authorised agencies.
• Conduct DG-related risk assessments to identify gaps in existing operational processes and recommend preventive measures.
• Investigate DG incidents, airline interceptions and non-compliances, undertake root-cause analysis and drive corrective and preventive actions.
• Collaborate with operational and Safety teams to ensure that DG-related controls are practical, consistently implemented and aligned with network requirements.

DG Training & Capability Development

• Develop structured DG training content, awareness programmes and competency requirements for relevant employees and stakeholders.
• Identify training needs across Operations, Security, Commercial, Customer Service and other functions involved in shipment acceptance, handling and transportation.
• Partner with Learning & Development and regional teams to implement DG training through classroom, digital and other available training channels.
• Facilitate appropriate role-specific certification, initial training, recurrent training and competency assessments through authorised training arrangements.
• Establish mechanisms to monitor training completion, certification validity and effectiveness.
• Strengthen employee awareness of hidden Dangerous Goods identification, shipment restrictions, incident reporting and escalation requirements.

Regulatory & External Stakeholder Engagement

• Engage with airlines, DGCA, aviation authorities and other relevant regulatory and industry bodies to strengthen DG governance and compliance.
• Coordinate with airline DG and cargo safety teams to understand interception trends, compliance observations and areas requiring improvement.
• Work with approved training organisations and technical experts to strengthen DG training and certification standards.
• Support regulatory inspections, compliance reviews and closure of DG-related observations.
• Maintain awareness of industry practices, evolving regulations and relevant technology developments in Dangerous Goods management.
• Represent the organisation on DG-related technical matters, as authorised by the Head – Safety.

Cross-functional Collaboration & Implementation

• Partner closely with regional Operations, Safety and Security teams to establish DG processes and controls across the network.
• Work with Commercial and Customer Service teams to strengthen customer awareness of prohibited and restricted commodities, declaration requirements and shipment acceptance guidelines.
• Provide technical support to regional teams in resolving DG-related operational queries and compliance challenges.
• Collaborate with Technology and relevant stakeholders to explore improved DG identification, screening, reporting and process controls.
• Drive consistent implementation of national DG standards through functional coordination, reviews and follow-up.
• Influence stakeholders at different levels to adopt compliance requirements and strengthen accountability for DG safety.

Monitoring, Audit & Continuous Improvement

• Establish DG compliance monitoring mechanisms, periodic review processes and standardised reporting requirements.
• Track airline DG interceptions, incidents, repeat violations, training completion and corrective-action closure.
• Conduct or support periodic DG compliance assessments across operational locations.
• Identify recurring gaps and recommend process changes, preventive controls and improvement initiatives.
• Develop management dashboards and provide periodic updates to the Head – Safety and Operations leadership.
• Drive continuous improvement in DG compliance, risk prevention and operational safety practices across the organisation.

Qualifications & Experience:

Education

• Bachelor's degree from a recognised university, preferably in Aviation, Science, Engineering, Logistics, Supply Chain Management or a related discipline.
• Additional qualifications in Aviation Safety, Dangerous Goods Management, Regulatory Compliance or related areas will be an advantage.

Experience

• 10-15 years of experience in logistics, transportation, express distribution or supply chain operations.
• Minimum 5 years managing large hubs, gateways, linehaul operations or network operations.
• Experience in multi-location operations management.
• Exposure to automation, TMS and network optimization projects preferred.

Professional Certification – Mandatory

• Valid Dangerous Goods Regulations (DGR) training certification relevant to the assigned functions, obtained through IATA, a DGCA-approved Dangerous Goods Training Organisation, or an appropriately authorised airline training programme.
• Certification and training records must be verifiable, with the applicable provider approval, functional coverage, competency assessment and recurrent training requirements satisfied.
• Strong competency in Dangerous Goods acceptance, classification and identification of undeclared or misdeclared Dangerous Goods, with relevant IATA CBTA Function 7.3 training or equivalent demonstrated competency.
• Knowledge of related functions covering general cargo acceptance and processing (7.2) and cargo handling and loading (7.4).

Experience

• 12–14 years of relevant professional experience, including substantial hands-on experience in Dangerous Goods management, cargo safety or regulatory compliance.
• Mandatory airline background, with experience handling DG-related responsibilities within airline or airline cargo operations.
• Proven experience in DG acceptance, classification, screening, interception, handling and regulatory compliance.
• Experience developing DG policies, SOPs and operational controls.
• Exposure to airline DG-related incidents, investigations, compliance audits and corrective actions.
• Experience working across multiple operational locations and engaging with cross-functional stakeholders.
• Strong understanding of aviation cargo operations, airline acceptance processes and DG-related safety requirements.

Preferred Experience & Qualifications

• Experience in a central or national DG compliance, aviation safety or airline cargo regulatory function.
• Exposure to Dangerous Goods compliance programmes across multiple airline stations or cargo processing locations.
• IATA DG Instructor qualification or recognised competency-based training/instructional design certification.
• Experience developing DG training modules and supporting competency assessments.
• Experience interacting with aviation regulators, airlines, cargo service providers and relevant industry bodies.
• Knowledge of technology-enabled DG screening, compliance tracking and incident reporting systems.

Skills & Capabilities:

Technical Skills:

• IATA Dangerous Goods Regulations and ICAO Technical Instructions
• DGCA and applicable Indian DG regulatory requirements
• Dangerous Goods classification and acceptance
• Hidden and undeclared Dangerous Goods identification
• DG shipment screening and interception controls
• Air and ground transportation compliance
• DG packaging, marking, labelling and documentation requirements
• Safe DG handling, segregation and storage
• Spill response, incident management and disposal procedures
• DG risk assessment and root-cause analysis
• Regulatory audits and compliance monitoring
• SOP development and operational process standardisation
• DG training and competency requirements
• Incident reporting and corrective/preventive action management

· Compliance analytics and management reporting

Behavioural Competencies:

• Technical Expertise & Sound Judgement
• Analytical Thinking & Problem Solving
• Risk Awareness & Compliance Orientation
• Cross-functional Collaboration
• Stakeholder Engagement & Influencing
• Effective Communication
• Ownership & Accountability
• Attention to Detail
• Proactive Risk Prevention
• Results Orientation
• Adaptability & Resilience

· Continuous Improvement Mindset

Key Performance Indicators:

KRAs

KPIs

DG Governance & Compliance

Development, implementation and adherence to DG policies, SOPs and regulatory requirements across identified operational locations

Airline DG Interceptions

Reduction in the incidence and recurrence of undeclared/mis declared DG interceptions by airlines, measured against established baselines

Operational DG Controls

Implementation and effectiveness of DG classification, screening, acceptance, handling and interception controls

DG Training & Capability

Completion of required DG training and competency assessments for identified stakeholders; compliance with recurrent training schedules

DG Incident & Risk Management

Timely investigation of DG incidents, root-cause identification, corrective-action closure and implementation of spill response and disposal procedures

Regulatory & Audit Compliance

Timely closure of regulatory observations, audit findings and identified DG compliance gaps

Cross-functional Implementation

Effective adoption of DG procedures across regions and functions, including closure of identified implementation gaps

Continuous Improvement

Reduction in repeat non-compliances, improvement in preventive controls and timely management reporting on DG performance

Why join DHL Blue Dart?

When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future of logistics across India and the world. At Blue Dart, we don’t just deliver parcels—we deliver excellence, innovation, and opportunity every day.

Here’s what makes us stand out:

• Great Place to Work® Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
• Competitive pay and performance-linked rewards that truly recognize your impact.
• Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.
• Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.
• A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter.
• Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
• The pride of working with India’s most awarded logistics brand, trusted by millions and driven by purpose.

This is your chance to do meaningful work, build a career without borders, and thrive in a company that’s not just a logistics leader—but a Great Place to Work. Come grow with us.

Disclaimer:

At Blue Dart Express Limited, all recruitment is conducted through a fair, transparent, and merit-based process aligned with our commitments to Human Rights and Diversity, Equity, Inclusion & Belonging (DEIB).

Blue Dart does not request or accept any fees, deposits, or payments from candidates at any stage of the recruitment or onboarding process. Any such request is fraudulent and unauthorized.

Blue Dart shall not be responsible for any loss arising from such fraudulent activity. For verification, candidates may write to bdjobs@bluedart.com.

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