American Express

Manager-CyberOps & Assurance

American Express  •  $123k - $215k/yr  •  United States (Hybrid)  •  2 days ago
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Job Description

Manager-CyberOps & Assurance-26004318

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesandLeadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Cyber Threat Intelligence team protects the American Express brand, global business operations, technology infrastructure and client trust against cyber threats worldwide. The CTI team collects, analyzes, and disseminates knowledge about adversaries and their motivations, intentions, and methods to help American Express at all levels protect the critical assets of the enterprise and customers.

The CTI Mgr-CyberOps & Assurance, produces actionable intelligence in a clear and concise manner and defines top threats impacting American Express in support of Lines of Business. The position entails both strategic and operational responsibilities for technology and intelligence processes. Critical skills include fostering relationships with key stakeholders by providing awareness, indications, warnings, and operational readiness.

Minimum Qualifications

  • Active Top Secret / Sensitive Compartmented Information (TS/SCI) security clearance.
  • Must have strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and the ability to communicate security and risk-related concepts to both technical and non-technical audiences.
  • Should have working knowledge in one or more of the following areas: nation-state threat actors, cybercrime, extremist groups, cyber terrorists, hacktivism, distributed denial of service attacks (DDoS), fraud, malware, social engineering, or emerging threats.
  • Knowledge of common security controls, detection capabilities, and securing digital environments, including packet flows/TCP & UDP traffic, firewall and proxy technologies, anti-virus, intrusion detection/prevention systems, host-based monitoring, email monitoring, spam technologies, and SIEMs.

Preferred Qualifications

  • 5+ years working in one or more areas of threat intelligence, security operations, or forensics.
  • Previous experience working with the US intelligence community.
  • Bachelor's degree or equivalent combination of education and experience preferred.

Minimum Qualifications

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job

Technology

Primary Location

United States

Organization

A5179 - Cybersecurity Operations

Schedule

Full-timeJob Band35Work Location OptionsVirtual

Job Posting

Apr 1, 2026, 5:24:29 PM-Apr 9, 2026, 3:59:00 AM

Recruiter

Simple Jagdhari

Hiring Manager

William Robert Byars

American Express

About American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.

For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Learn more about us at:

https://www.americanexpress.com/careers

https://www.americanexpress.com/

https://www.facebook.com/AmericanExpressUS

https://www.instagram.com/americanexpress/

https://twitter.com/americanexpress

https://www.youtube.com/user/AmericanExpress

See our community guidelines at:

https://www.americanexpress.com/en-us/company/community-guidelines/

If you have a customer service issue or question, please visit www.americanexpress.com/contactus

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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