Job Description

Research Manager, Custom Research.

At MarketCast, we believe in the power of fandom. Whether you’re a gaming company creating your next must-play game, a studio developing the next blockbuster, a streamer changing the game, or a beverage brand seeking to disrupt the grocery aisle, we deliver data-driven research and insights to move the needle.

As a truly full-service agency – research, insights, tracking, social, data science and more – we are perfectly positioned to solve unique (and fascinating) business challenges. We’re looking for passionate, curious, hungry people to join the team and help change the world – one research question at a time.

#FandomIsOurJam

We’re looking for:

• A Research Manager who has strong experience leading the management of quantitative studies – designing and drafting surveys, data tab specs, managing fieldwork and sample quotas, analyzing complex survey datasets and building clear and compelling report narratives
• Our ideal candidate would have experience and interest in custom / ad hoc quant research, especially with an analytical mind and willingness to get involved in advanced analytical approaches Max Diffs, Conjoint, TURFs etc.
• Someone who also understands qualitative research, the pros and cons of different approaches. Many projects have qual and quant components, and our ideal candidate can support qual-quant integrated studies, partnering with our qualitative team as needed.
• Any experience with Youth (e.g. research with kids, parents), family, diverse audiences, foundational type studies or work in Entertainment or Tech would be great
• A good cultural and professional fit with our growing London team of hybrid Researchers, who service local clients across Europe
• A strong eye for detail – sweating the small stuff is as important as the big stuff.
• Team players – we are stronger together and we work in groups.
• Creative thinkers – if you come bursting with ideas and can see patterns in data, we’re excited.
• Curious minds, especially when it comes to people and what makes them tick.
• Strong communicators – written and verbal. Being able to find the right words to articulate the question, the story, and everything in between well is a big deal for us.
• Ideally experience as a manager of a team or individual, or looking to grow into a management role

It’ll be helpful if you have:

• At least 5 years of previous experience in research – commercially or academically – even if it’s a short stint, we’d love to hear about what you’ve already nailed.
• At least a Bachelor's degree in the Social Sciences, Economics, Business, Marketing, Statistics, or related fields.
• A pretty good handle on Microsoft Office. We use it a lot.
• Enviable PowerPoint / Slides skills – we tell visual stories (backed up by data)
• A desire to live in London

Benefits and Perks:

• 29 days annual leave
• Monthly wellness allowance
• Flexi time
• 2 days’ work from home
• Regular social events
• Professional growth

Our Purpose:

Fandom connects people with shared passions and builds communities around them. It offers them space to express their joy and love, whether that’s for superheroes, sports teams, or even small batch whiskeys. At MarketCast, we believe in the power of fandom. It’s as important for brands as it is for action heroes and we do fandom research, data science and analytics better than anyone on the planet. This obsessive focus on fans helps the world’s top creators, media platforms, and sports leagues transform followers into fanatics and investments into impact.

Our Values:

Curiosity Makes Us Tick

Our love of learning manifests in everything we do - from the surveys we field and the datasets we analyze to the technology we develop. Where others pause, we push forward, uncovering hidden meaning and answers. Always learning, always looking for more.

We Celebrate Wins

Whether its wowing clients with research or solving everyday challenges, we pause to honor great work and everyone who plays a role in it. We acknowledge and recognize great work and hustle that helps deliver the very best outcomes.

Trust is Always Trending

Trust means everything to us. It’s lending a hand when deadlines loom, always delivering on the promises we make, and calling out behavior that harms our culture. And our client’s trust is what makes all this possible, something we never take for granted.

We Roll with Change

We embrace change as an opportunity to learn, grow, and further develop. We do this by challenging our biases and rethinking how things have always been done in the past. This fresh, open-minded approach keeps us agile, innovating, and adapting in the face of uncertainty.

Diversity is Our Superpower

Our differences make us stronger. As researchers and data scientists, we have a responsibility to reflect the diverse audiences and communities all around us. Understanding people, opinions and life experiences fuels our insights and deepens our perspectives.

At MarketCast, we don't just accept difference - we embrace it, support it, and thrive on it for the benefit of our global culture and success. MarketCast is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Check us out: www.marketcast.com