Flight Centre Travel Group

Manager - Credit Control

Flight Centre Travel Group  •  Mumbai, IN (Onsite)  •  3 hours ago
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Job Description

Key Responsibilities:

Credit Management and Policy Development:

  • Implement company-wide credit control policies and procedures.
  • Set credit limits and terms for new and existing customers in alignment with company objectives.

Collections and Risk Management:

  • Ensure timely collection of outstanding receivables to maintain positive cash flow.
  • Monitor accounts receivable to identify overdue accounts and implement necessary recovery actions.

Stakeholder and Team Management:

  • Collaborate with sales, finance, and operations teams to align credit practices with business goals.
  • Lead, mentor, and manage the credit control regional team to achieve performance targets.
  • Build strong relationships with clients to negotiate payment terms and resolve disputes effectively.

Compliance and Reporting:

  • Ensure adherence to local regulatory requirements and company policies.
  • Provide regular reports and forecasts on accounts receivable, credit risk, and collections performance to senior management.
  • Stay updated on changes in financial and legal regulations affecting credit control in India.

Key Skills and Qualifications:

Educational Qualifications:

  • Bachelor’s degree in finance, Accounting, Business Administration, or related fields.
  • Professional qualifications such as MBA in Finance are preferred.

Experience:

  • 5+ years of experience in credit control, accounts receivable, or financial management, with at least 1-2 years in a leadership role.
  • Industry-specific experience (e.g., manufacturing, services, FMCG) may be advantageous.

Technical and Soft Skills:

  • Strong knowledge of credit analysis, financial management, and risk assessment.
  • Regulatory requirements like GST compliance etc.
  • Excellent communication, negotiation, and interpersonal skills.
  • Analytical mindset with the ability to make data-driven decisions.

KPIs for Success:

  • Reduce bad debt exposure through effective risk assessment and mitigation strategies.
  • Ensure Timely Submission of invoices to the Customers
  • Having 90 days overdue <1%
  • Reduce DSO to 17 days
Flight Centre Travel Group

About Flight Centre Travel Group

Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’.

Our story dates to 1973, when founder Graham Turner (aka “Skroo") and friend Geoff “Spy” Lomas buy a double-decker bus and take off on their first tour around Spain, Portugal and Morrocco, 3 years later forming the first business, Top Deck. After flight deregulations in the 80s our first retail "Flight Centre" stores opened in Australia in 1982, London in 1984, and NZ in 1987.

1987 was also the year we held our first “Global Gathering” awards event celebrating our amazing people, a tradition that continues to this day.

And in 2025 we launched our very first loyalty program, World360 Rewards! Our Australian customers now able to earn and redeem points across Flight Centre, Travel Associates, and Cruiseabout.

We’re in our 40s now and a lot has changed! With global headquarters in Brisbane, Australia, our company owned leisure and corporate travel businesses span three major regions: APAC, The Americas and EMEA.

Our flagship corporate travel management brand, FCM, extends our reach even further through a network covering over 100 countries via both company-owned operations and independent licensees.

With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. The opportunities just as diverse – from a Travel Consultant at Flight Centre or Envoyage, to a Machine Learning Scientist in one of our tech pillars.

Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’.

Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.

We support our people with opportunities to help you thrive, connect, give, move and be rewarded. Our people have access to a suite of curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom. 

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
South Brisbane, AU
Year Founded
Unknown
Website
fctgl.com
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