Job Description

Manager, CPFR Walmart

Location: Bentonville, AR

About the Role

We are seeking an experienced CPFR Manager to lead inventory and replenishment for our Walmart business. This role owns end-to-end replenishment strategy and execution for the Walmart account, ensuring optimal in-stock levels, efficient inventory flow, and strong collaboration with Walmart and internal cross-functional teams.

This role combines operational expertise with exceptional customer service, requiring someone who is adept at managing complex inventory workflows and resolving issues related to product availability. The ideal candidate has hands-on experience with Walmart's systems and a track record of driving service-level improvements.

Key Responsibilities

• Own the end-to-end replenishment process for Walmart, including inventory management, order analysis, fulfillment, and forecasting support for select categories across DCs and stores
• Manage daily replenishment activities to maintain target in-stock levels and maximize sales.
• Monitor item performance and execute replenishment strategies to support seasonal events, modular transitions, and promotions
• Monitor and report critical metrics (in stock/out of stock, fill rate, and on-time delivery)
• Identify and research out-of-stock issues with supply chain partners to provide back in stock dates and action plans to correct and prevent in the future.
• Drive root-cause analysis for inventory variances and supply disruptions.
• Analyze POS data, and inventory metrics to identify trends, risks, and opportunities for improvement
• Partner with Walmart buyers, replenishment analysts, and supply chain contacts to align on promotions, seasonal builds, new item launches, and demand shifts.
• Collaborate cross-functionally with Sales, Demand Planning, Manufacturing, Logistics, and Customer Service to ensure supply meets demand.
• Partner with Demand Planners to provide customer forecasts and insights to ensure Walmart’s needs are understood and incorporated into demand planning processes.
• Participate in weekly/monthly reviews with Walmart counterparts, performance and improvement plans.
• Maintain and optimize replenishment parameters (safety stock, lead times, min/max levels) within Walmart's systems
• Support new item setup, DC/store distribution planning, and modular resets in coordination with the Walmart merchandising calendar.
• Track and report KPIs including in-stock %, OTIF, forecast accuracy, inventory turns, and chargeback trends.
• Identify continuous improvement opportunities in replenishment processes and implement best practices

Qualifications

• Bachelor's degree in Supply Chain, Business, Logistics, or related field
• 7+ years of experience in replenishment, inventory or supply chain roles, with direct experience managing a Walmart (or similar big-box retail) account.
• Experience using Walmart’s Scintilla or Retail Link systems
• Experience with Microsoft Office applications such as Outlook, Word, Excel PowerPoint
• Strong analytical skills with advanced proficiency in Excel
• Excellent communication and relationship-management skills, with experience presenting to retail partners.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Familiarity with Walmart's seasonal planning calendar and modular reset processes.