Job Description

About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The Manager, Cost Assurance Team position is responsible for managing the end to end cost cycle to ensure all business payable transactions are identified and processed. This position also will develop or enhance processes to ensure completeness, accuracy, and timeliness of AP transactions. This position will work closely with vendors and other departments to improve business relationships to promote coherent and streamlined processing. This position will ensure policies and procedures (P&P’s) are in place for both A/P and A/R and adhered to that effectively control the payment and AR invoicing process. The Manager, Cost Assurance will also manage departmental projects to improve processes and the systems to increase efficiency.
Responsibilities
• Manage entire AP process from AP invoice creation to aging management to achieve or exceed set KPIs
◦ Monitor all pending transactions and manage weekly AP processing status to ensure completeness, accuracy, and timeliness
◦ Create procedures and monitor execution of work-around options in an effort to continue payment flows
◦ Manage AP invoice pre-transmission validations to ensure accuracy and decrease rejection rates
◦ Continue assessing processes and enhance procedures, training, system updates, and relationships to improve process effectiveness
◦ Reviewing all invoices and backup for completeness and accuracy, ensuring proper documentation/approvals
◦ Coordinating expertise from subject matter experts (internal & external) to provide reliable corrections or modifications to improve team effectiveness
◦ Administering training and direction to teammates
◦ Guide team with general issues resolution principles and assist them with developing strategies
◦ Manage escalated cases and implement proper remediation including escalation to upper management
• Maintain AP log to ensure completeness of all manual billing
◦ Maintain and monitor PowerBI KPI reports to manage unprocessed transactions and efficiency of the team
◦ Maintain and monitor TP, PP, and PIO reconciliation reports to identify opportunities and develop a solution to ensure AP collection completeness
◦ Manage Red Folder approval process to produce quality RF to ensure timely approvals
• Explain different methods and their pros & cons so that team can develop deeper understanding on various resolution methods
◦ Monitor issues resolution progress by utilizing Issues Tracking Log to ensure timely resolutions
◦ Monitor all operational reports and logs to achieve 100% AP processing completeness
◦ Manage Issues Tracking Log to facilitate efficient issues resolution progress
◦ Monitor billing rejects and identify improvement opportunities and create project plans
• Guide and manage the root cause analysis and review CR requests to IT for system improvements
◦ Monitor project progress and advise next steps to the team and report any abnormalities
◦ Monitor IT CR and Ticket statuses and work with IT to prioritize tasks and facilitate steady progress
◦ Identify training opportunities and advise management with training proposals
◦ Other duties as assigned
Compensation Range
$101,000 - $113,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills:
• Proficient verbal and written communication skills Required
• Knowledge in basic accounting concepts (General Ledger) Required
• Advanced MS Excel skills Required
• Proficient in SAP Required
• Proficient in PowerBI modifications Required
• Knowledge in Internal control development and monitoring Required
• Knowledge of Process improvement methodology Required
• Project management framework Preferred
Education & Experience
• Bachelor's Degree Required
• 7 - 10 years of experience relating to AP management, Accounting, Billing, Process Improvement, and/or Project Management Required
• 8 - 13 years of experience relating to Accounting closing, Process Automation, and/or System Design Preferred
• 4 - 7 years of supervisory experience Required
• Training is SOX Required
• Training in GAAP Preferred
Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Physical Requirements
• Ability to sit in front of a desk and/or in front of the computer for long periods
• Possibility of domestic travel - 5%
• Repetitive use of hand/grasping product, writing, and typing
• Lift up to 10lbs
• Carry up to 10lbs
• Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Typical office environment with low-level noise exposure
• This position will be located in the Irvine, CA office
• Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.