Job Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Lead Qantas Group external and internal communications, to protect and enhance the brand.
• Provide strategic counsel to senior leaders, managing key stakeholder and media relationships and delivering impactful storytelling
• Permanent position based at Mascot Campus

The Manager Corporate Communications position reports into Senior Manager Corporate Communications and is responsible for managing and supporting Qantas Group external communications, key issues, crisis, stakeholder engagement and media strategy. This position is also responsible for helping drive internal communication strategic direction and delivery of in a dynamic, fast paced environment. This includes developing initiatives aligned to the strategy of relevant business units and continuing to evolve how we engage our large workforce.

Key responsibilities include managing strategic communications campaigns, providing advice to a variety of key stakeholders, managing complex issues and responding to media and providing external and internal communications support for a range of key initiatives, with the overall objective of protecting and promoting the Qantas brand across a variety of portfolios. Building and managing key stakeholder relationships is a key part of the role including managing a variety of media and opinion former relationships on behalf of the brand. Responsibility for both proactive and reactive storytelling for Qantas as we continue to build trust and pride in the brand across a variety of stakeholder groups.

You’ll have –

• 6 - 8 years of relevant experience.
• Tertiary qualifications in Communication or Journalism or equivalent industry experience.
• Demonstrated and effective communication skills, especially written with strong
  
  storytelling capability and attention to detail.
• Demonstrated ability to communicate effectively with a diverse workforce.
• A strategic understanding of communication and its role within a large organisation.
• Excellent ability to consult, analyse issues and process information.
• Strong and proven stakeholder management skills including the ability to influence and advise key stakeholders on strategic outcomes.
• Literacy and proficiency in a range of computer applications including Microsoft Word, PowerPoint and Adobe Acrobat.
• Good working knowledge of design and brand guidelines, desktop publishing and print production.
• Highly motivated self-starter.
• Confident, collaborative and curious in approach
• Proven organisational aptitude with emphasis on attention to detail.
• Strong interpersonal skills, self-motivation and a pro-active attitude.
• Ability to function effectively under pressure, manage various tasks concurrently,
  
  adhere to timelines.
• Ability to communicate effectively with people at all levels of the company.
• Ability to work independently and as part of a team.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: 10 April 2026

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.