Job Description

Create your best future and join Westpac as a Manager, Consumer Compliance

What’s the role?

You’ll play a key role in supporting how Westpac manages specialised customer compliance including product governance, hardship and remediation activities. Working closely with product, risk and compliance teams, you’ll help monitor, analyse and report on related risks across the end-to-end product lifecycle.

In this role, you’ll provide practical compliance advice, respond to governance queries, and support the implementation of relevant policies. You’ll build strong relationships with stakeholders while maintaining an independent compliance lens, helping teams understand their obligations and manage risk in a clear and pragmatic way.

You’ll be part of a collaborative compliance team focused on delivering quality outcomes for customers and continuously improving how we work.

This is a full-time, permanent role based in Sydney, Adelaide or Melbourne, with flexible working options available.

What do I need?

You’ll bring a compliance mindset and a practical, solutions-focused approach. To do well, you’ll need:

• Experience in risk, compliance or governance roles within a complex or regulated environment
• The ability to analyse information and produce clear reporting and insights
• An understanding of product governance, compliance obligations or conduct risk
• Strong stakeholder engagement skills and confidence providing advice
• A proactive, organised approach and the ability to work independently while collaborating with others

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website