Job Description

POSITION TITLE: Manager, Conflict Transformation (Full-Time Regular) (Classified)
REQUISITION #: req8569
DEPARTMENT: Housing and Community Vitality
LOCATION: CONFLICT TRANSFORMATION WORKS
BENEFIT CATEGORY: Classified (Non-CBU) Classified Employee Benefit Highlights
EMPLOYMENT TYPE: Full-Time Regular
FLSA STATUS: Exempt
ANNUAL SALARY RANGE: $77,695.00 - 129,519.00 (Salaries are paid biweekly)
ANNUAL ANTICIPATED HIRING RANGE: $89,000.00 - $110,000.00 (Salaries are paid biweekly)
SELECTION PROCESS: Application deadline is 11:59 p.m. MT on 8/11/2026
At the City, we are focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge, skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you to view your background broadly and highlight the skills and experiences that best prepare you for the role.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

Post-Offer Requirements

- Background check (Background checks are considered in relation to the responsibilities and requirements of the position)

While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.

Why Work For the City of Fort Collins?

• Medical, dental, vision (for self, spouse, domestic partner, children) – eligible on the 1st of the month following date of hire
• Paid vacation, paid holidays, sick leave, and additional one-time bank of 40 PTO hours for new, full-time, Classified and Unclassified Management hires
• Retirement + company contributions – after 6 month probation period and immediate vesting
• Flexible spending: Medical expenses FSA, dependent FSA or both
• Employee Assistance Program: counseling, legal, financial assistance
• Life insurance, short-term and long-term disability
• Wellness program, workout facilities
• Employee/family onsite health clinic
• Learning and development opportunities at all levels in the organization with opportunities for career mobility
• Collaborative work environment
  

To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization Brochure

The Conflict Transformation Works (CTW) Manager provides strategic leadership and oversight for all CTW programs and activities in support of the department’s mission: to bring people together through proven restorative practices that transform conflict, repair harm, and strengthen relationships.

This position leads the planning, development, implementation, and evaluation of mediation, restorative justice, and conflict transformation programs, services, special projects, and community outreach efforts. The CTW Manager develops and administers program policies and procedures; identifies and integrates best practices in mediation, restorative justice, trauma-informed practice, accessibility, and inclusion; and provides guidance on conflict-related issues across City departments and within the community.

The CTW Manager collaborates closely with City staff, neighborhood residents, community leaders, nonprofit organizations, schools, law enforcement agencies, courts, and other internal and external partners. This role builds and maintains trusted relationships with historically marginalized communities, elected officials, regional partners, and stakeholders to expand restorative approaches to conflict and harm and support healthy, vibrant communities.

Essential Duties and Responsibilities

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.

• Provides leadership and oversight for all Conflict Transformation Works(CTW) programming to ensure alignment with program, service area, and City goals, priorities, and objectives.
• Leads the development, implementation, and continuous improvement of conflict transformation, mediation, restorative justice, and restorative practices programs and services.
• Builds, strengthens, and sustains partnerships with community organizations, nonprofit agencies, educational institutions, courts, law enforcement agencies, and other stakeholders.
• Maintains ongoing communication with referral partners and community resources to identify emerging needs, coordinate services, and provide training and outreach as appropriate.
• Manages interagency referral processes and communication with the City Attorney’s Office, Municipal Court, District Attorney’s Office, schools, School Resource Officers, and related partners.
• Researches, writes, and administers grants to support CTW programming, including required data collection, evaluation, reporting, and compliance activities.
• Develops and implements community outreach, education, and engagement initiatives that increase awareness of restorative practices and conflict transformation services.
• Responds to resident, employee, stakeholder, and City Council inquiries, concerns, complaints, and service requests.
• Manages program budgets, authorizes expenditures, forecasts resource needs, and ensures compliance with applicable financial and administrative requirements.
• Oversees consulting, grant, purchasing, and service contracts as applicable.
• Prepares and delivers presentations, trainings, and reports for community groups, City leadership, boards and commissions, elected officials, and other audiences.
• Collects, analyzes, and interprets program data to assess effectiveness, inform decision-making, and support continuous improvement efforts.
• Provides direct program support, restorative justice facilitation, mediating mediation cases, and lead complex conflict cases.
• Supervises, mentors, and supports classified, contractual, hourly, temporary, and volunteer personnel, including oversight of 65+ trained community volunteers.
• Develops and oversees volunteer recruitment, training, mentoring, evaluation, and ongoing engagement efforts.

Management Responsibilities

Yes

City Competencies

• Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
• Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
• A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
• A desire and ability to utilize digital tools for organizational information, individual, and teamwork.

Required Knowledge Skills and Abilities

• Extensive knowledge of and experience in mediation, restorative justice, restorative practices, conflict transformation, and group facilitation.
• Strong facilitation skills for mediations, restorative conferences, group dialogue, trainings, public meetings, and community engagement activities.
• Knowledge of trauma-informed practices and approaches to conflict de-escalation and relationship repair.
• Ability to lead collaboratively and foster an inclusive, supportive, and empowering team environment.
• Excellent interpersonal, written, and verbal communication skills, including the ability to communicate complex or sensitive information to diverse audiences.
• Experience successfully navigating conflict and de-escalating emotionally charged situations.
• Knowledge of Colorado Mediator Standards of Colorado Restorative Justice Practitioner Guidelines.
• Ability to work independently, exercise sound judgment, and manage competing priorities in a dynamic environment.
• Knowledge of organizational development, program management, budgeting, and strategic planning principles.
• Understanding of relevant federal, state, and local regulations, policies, and reporting requirements.
• Ability to develop and implement effective communication, outreach, and community engagement strategies.
• Demonstrated commitment to equity, diversity, inclusion, accessibility, and belonging principles.
• Experience incorporating the perspectives and needs of historically underrepresented and marginalized communities into decision-making processes and program design.
• Ability to effectively manage multiple projects, priorities, deadlines, and partnerships simultaneously.
• Ability to build and maintain strong professional relationships with community members, stakeholders, City staff, and external partners.
• Ability to negotiate, facilitate dialogue, and resolve conflict among individuals and groups with differing perspectives.
• Ability to collect, organize, analyze, and communicate qualitative and quantitative program data and outcomes.
• Proficiency with Microsoft Office and other standard workplace software applications.

Required Qualifications

MinimumPreferredCollege degree or equivalent work experience. Bachelor’s degree from an accredited college or university in Communication, Education, Sociology, Public Administration, Public Policy, Human Services, Psychology, Conflict Resolution, or a related field Master’s degree in Mediation, Conflict Resolution, Peace Studies, Education, Public Administration, or a related field.

Experience Requirements

• Five (5) years of progressively responsible experience in mediation, restorative justice, conflict resolution, community engagement, or related programming, including supervisory or program leadership experience. Experience working with diverse communities and facilitating restorative practices is strongly preferred.

Certifications/Licenses/Specialized Training

• Formal training and experience in mediation, restorative justice, restorative practices, conflict transformation, or peace studies. Completion of a 40-hour mediation training program. Completion of a 20-hour restorative justice facilitator training program.
  

The content in this posting was created for recruitment purposes. To view the full job description click the link below.

Mgr, Conflict Transformation

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use

Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

The
City is committed to equal employment opportunity for all applicants and
employees. Employment decisions will comply with all applicable laws
prohibiting discrimination in employment. The City does not tolerate
behavior that results in the terms and conditions of employment being
adversely impacted based on an employee’s protected status, or any
behavior that violates this policy.

Consistent with the City’s respect for the rights and dignity of each employee,
the City is committed to providing a work environment that is free from
unlawful discrimination and harassment. The City prohibits discrimination or
harassment based on protected characteristics, including race, color, national
origin, ancestry, creed, religion, sex, sexual orientation (including perceived
sexual orientation), gender, gender identity, gender expression, disability,
age 40 years or older, pregnancy or related condition, military, veteran status
or uniformed service member status, genetic information, marital status or any
other status protected under federal, state or local law.

The City is committed to providing a healthy and safe work environment. In
addition to the City’s commitment to equal opportunity employment, the
City strictly prohibits discrimination or retaliation against an employee
who raises any reasonable concern about workplace violations of government
health or safety rules or a significant threat to the health or safety of City
employees or the public, if the City controls the workplace conditions
giving rise to the threat or violation.

Note: Some information in your application may be public information under the Colorado Open Records Act.