Job Description

The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.

How will you make an impact in this role?

As a Manager working on Learning, Development and Communications, you will play a pivotal role in developing and executing the firm's compliance risk governance initiatives. This team is responsible for designing and implementing compliance’s program for the management of compliance related training and compliance professional development.

• Assist with the development of a sustainable Training governance program for the compliance organization.
• Manage process for ensuring compliance trainings are delivered timely and to the correct audience.
• Collaborate with other risk governance functions to execute the compliance training program, including the Global Regulatory Learning team.
• Support audits and exams as needed.
• Provide/Develop program metrics and reporting.
• Manage compliance officer training program, including any professional development requirements and certification maintenance.
• Serve as a culture carrier for a culture of risk awareness and accountability.
• 5+ years of experience in risk management within the financial services industry, specific expertise in compliance training governance and compliance risk management preferred
• Professional regulatory compliance certification preferred (CRMC, CAMS, CCEP, CIP)
• Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.
• Experience managing vendor relationships
• Understanding of risk management principles, frameworks, and regulatory requirements
• Understanding of regulatory frameworks and general regulatory knowledge, including consumer protection and compliance management systems preferred
• Willingness to think outside the box, ask questions and raise concerns
• Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives
• Experience designing and managing professional development programs preferred.
• Strong project management. communication, presentation, and interpersonal skills
• Strong team player, and self-motivation with the ability to handle multiple work streams across geographical locations and ad-hoc tasks simultaneously

Additional Details:

• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
• Must be comfortable working in 1:30pm - 10:30pm (IST) shift.
• Work From Home Requirements:
• Must have at least 25 mbps internet connection plan / speed
• Must have a private & quiet area to work at home
• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.