Key Responsibilities:
Visual Communication & Design
• Develop high-quality visual assets for internal communication initiatives, including newsletters, campaigns, intranet content, presentations, infographics, posters, and digital screens.
• Maintain brand consistency across all visual communication touchpoints.
• Conceptualize creative ideas for internal campaigns, announcements, and employee engagement programs.
• Emphasis will be on creating content that assesses the requirement and selects the most effective format to meet the objective while appealing to a wider audience.
Internal Campaign Support
• Turn communication objectives into compelling, easy to understand visual designs.
• Partner with team to craft strong visual narratives for employee engagement, culture initiatives, leadership communication.
Digital & Multimedia
• Design visually strong email templates, intranet and digital screen graphics, assets for employee engagement platforms, and PowerPoint presentations.
• Create videos, motion graphics, and animations for internal storytelling.
• Open to learning new tools and technologies that enhance design efficiency and quality.
Content Development
• Develop short format content—such as concise emails, intranet posts, visual snippets, leadership updates, and campaign creatives—supported by strong visual design to deliver on key communication and campaign objectives.
• Craft clear, targeted messaging for critical organizational moments including townhalls, new launches, awards, achievements etc.
• Maintain consistency of voice, tone, visual identity, and brand guidelines across all internal communication channels.
Collaboration & Process Management
• Collaborate with team members, project leads, and business stakeholders to understand requirements and deliver high quality assets on time.
• Manage multiple projects simultaneously with strong attention to detail and deadlines.
• Provide design guidance and support to internal teams as needed.
Measurement & Continuous Improvement
• Translate insights into actionable improvements in strategy and delivery.
• Strong written and verbal communication skills with the ability to simplify information and create clear, engaging short format content.
• A proactive, hands on approach with the ability to execute quickly and adapt in a fast paced, evolving environment.
• Collaborates effectively across teams and contributes fresh ideas without needing formal authority.
• Strong storytelling and content creation instincts, with enthusiasm for experimenting with new and creative visual led formats.
• Emotional balance and resilience to juggle multiple priorities, tight deadlines, and shifting expectations.
• High professionalism, discretion, and cultural sensitivity when handling internal communications.
• Ability to build positive working relationships and connect well with stakeholders.
• Willingness to work in shifts to support global collaboration and time critical communication needs.
• 8–11 years of experience in a marketing, branding or communications department with hands-on experience in content and visual design role, ideally in a global enterprise (B2B services or digital/tech experience preferred)
• Strong portfolio showcasing short format content paired with compelling digital, video, and presentation design.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, Canva, and video tools such as Premiere Pro and After Effects.
• Strong grasp of layout, color theory, typography, and user centered visual design principles, with the ability to translate ideas into clear, engaging content.
• Excellent communication, collaboration, creativity, and end to end ownership.
• Demonstrated openness to learning new tools, design technologies, and content formats.
• Bachelor’s degree in design, Multimedia, Communications, or related field
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
